November 2021 by TheOneangrybadger
Evelyn was our jeweler. She was incredibly knowledgeable, patient and fun. She worked with my wife and myself to pick out the perfect wedding set replacement. She listened closely to what my wife was saying and was able to help guide us in finding the perfect bands. I also walked away with ideas for future gifts and Evelyn made sure to tell me she had things that my wife wanted written on a card for future gifts. Overall, all the Kessler employees were kind and helpful however, Evelyn went above and beyond.
November 2021 by Ashley DeAngelis
Ari and Kesslers is hands down amazing. Last year we came in for an engagement ring and now looking at wedding bands and my fiancés ring. It can be a nerve racking process but Ari made us feel comfortable and like we were talking to a friend. She was honest and listened to our needs. There are plenty of other jewelry stores to go to, but Kesslers is by far the best place to shop. Thank you Ari for all of your help. You’re amazing!
November 2021 by Andy Carter
Ari was incredible in our appointment! She naturally took to getting to know my fiancé and myself. Then knocked it out of the park, giving educated recommendations left and right. Reaffirming everything that we needed as we got closer to deciding our perfect rings. Kesslers will always have my business and trust! Thank you!
November 2021 by Tami Mueller
What an amazing experience! Stopped in at Kesslers to get a bracelet repaired. While there we asked for a quote to get my ring dipped and polished…to our surprise Peter the Goldsmith did it for free!Thank you and Happy Thanksgiving!
November 2021 by Chris Cull
Evelyn was great to work with. Took the time to consult on the design of the rings and respected our budget. Gave honest feedback on design, value etc. Would work with her again. Showroom was nice had lots of options for us to choose from.
November 2021 by Matthew Heard
Erika at Kesslers Diamonds was great to work with. She was the perfect person to work with! She was thoughtful, kind, and courteous. She really took her time explaining the different features of different rings, and I'm glad I got to work with her. She made the process of finding an engagement ring/wedding bands a fun and memorable. I would advise anyone looking for jewelry to ask for Erika!
October 2021 by Heather Stern
This was hands down the best experience I have ever had at a jewelry store. Our brilliant associate, Ari was beyond amazing. She was able to answer all questions and make us feel beyond comfortable with our decisions and time frames. I don't post many reviews but I felt this was an absolute must on her and Kesslers behalf. Ari was extremely knowledgeable and was able to suggest us with the exact options we were looking for.I feel very strongly that she was able to "read" us and guided us to the exact looks we would be happy with!
October 2021 by sally tautges
Erika helped me choose exactly the setting I wanted and listened to all I said. She was easy to get an appointment with and stayed on schedule through the entire process! Loved the store and store atmosphere. All the people were super friendly! I’d definitely recommend kesslers to any of my friends!
September 2021 by McKenzie Berg
I had the best experience picking out my wedding band. I never felt pressured with buying. Erika was incredibly patient and let me try on countless bands, looking in different mirrors and everything, just to make sure that I got a band that I truly loved! I would 100% recommend going there for engagement and wedding rings! I cannot wait to wear my band!!
August 2021 by Brittany H.
Ari and the goldsmith team were so amazing and helpful. I didn't have an appointment and I was out of Kesslers in 10 minutes! So happy and lucky to have Kesslers for my go-to jeweler! Thanks again guys!
August 2021 by Sandra K.
We came in for ring evaluation/repair, we got both solid estimates and then were given other jewelry options. With Ashley's excellent assistance, we elected to have a custom band made to add to my antique wedding set and it turned out to be the best idea ever! The new band is a perfect match for the existing ring and looks amazing!! Very happy with the work and the customer service!! Thank you Kessler's for helping us celebrate 25 years!
August 2021 by Ruth F.
My fiancee and I went in to look at settings and we had the pleasure of working with Ari. We cannot say enough great things about her! She is highly knowledgable in all things diamonds. I went in "thinking" I knew what I wanted. Once I saw it on my finger, it was not for me. From there, Ari pulled countless settings until I found the one I loved. From there she worked closely with my fiancee to find a stunning diamond that met what we were looking for. When he proposed to me and I finally caught a glimpse of the end result I was blown away. I am so happy Ari and the rest of the Kessler staff were part of our Forever Story! Can't wait to see you when we pick out wedding bands! :)
July 2021 by Donna A.
My husband and I visited the Germantown location this Wednesday, to look at ladies wedding bands. We were greeted by a receptionist, who asked for our names, which we gave her. She told us where the wedding bands were located, but never mentioned someone would be there to show us any of them. My husband had to use the restroom, so while I waited, no one came. We both waited 15 minutes at the store for someone to acknowledge us, but no one ever did. We came here, because I saw some pretty wedding bands online, but wanted to see them in person, before purchasing one. After 15 minutes, we decided to leave. There were sales people and people at the front desk who worked there, but no one ever came to wait on us. I call this pathetic and rude. Very poorly run place of business. We will not be returning. We will go to Jared where we usually go and do get waited on.
May 2021 by Tina
We came here for mine and my partner’s engagement rings. Our sales rep Ari is THE BEST! She was so kind and patient, and I felt like she totally understood my taste and what I was looking for. Literally flawless customer service. I’ve had to come in twice since getting my ring to have it reset and then resized, and every time Ari has been so helpful and understanding. I am SO happy we came here for our rings, and I am looking forward to continuing to work with Kessler’s (and hopefully Ari as well) for years to come!
May 2021 by Liz Rowe
Excellent customer service and design guidance from Ari at kesslers! I brought my old three diamond ring into the Getmantown store to be redesigned. I was looking for a design that really showed off the diamonds and compliment my mother’s ring that I inherited, so I could wear them together.The design process was informative and detailed. The new ring is so beautiful! But both of the rings together really makes me say WOW!Thank you Ari and the Team at Kesslers!