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February 2024 by Wine2023 Missouri
gov agency! Terribly slow & inefficient
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January 2024 by Peter Stemmeler
Always friendly and helpful
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August 2023 by Bri Lalk
The “Supervisor” had a ridiculous attitude and was laughing at me on the phone when I was inquiring about my package that was attempted to be delivered last week. She went as far as whispering oh my god under her breath. So much for good customer service.
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June 2023 by Bailey Kochevar
Honestly not sure why there’s so many bad reviews. I always go here to ship out packages and have never had an issue. The workers at the counter have never been rude to me. I will definitely continue to go here.
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May 2023 by Sterling Heit
The young front desk lady with the black hair was very rude to me. Gave awful customer service, this is the second time this has happened to me. Will not come back again. Very unfortunate.
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February 2022 by Wendy B
I love this location. Much better customer service and accuracy than any nearby post office!
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January 2022 by Cemento (Cemento_PR)
I'm a Spanish guy, I've been living in the area for over 3 years now and I can count with my fingers the time I walk in say hello and the white tall and fat guy he didn't even bother so say hello back or thanks after I finish my transaction.The last one was "undelivered" mail because they put a sticker on my box saying it was vacant.I'm stuck with that postal office.I'm working my English ?
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September 2021 by Scott Peterson
I avoid going to this location at all costs. I typically have experienced terrible customer service.
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July 2021 by Christopher Hall
Apparently can’t find my house, and doesn’t bother to pick up outgoing mail with the flag up. Ugh!!!!!!!
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April 2021 by Sr. Soto Rodriguez
I'm a Spanish guy, I've been living in the area for over 3 years now and I can count with my fingers the time I walk in say hello and the white tall and fat guy he didn't even bother so say hello back or thanks after I finish my transaction.The last one was "undelivered" mail because they put a sticker on my box saying it was vacant.I'm stuck with that postal office.I'm working my English ?
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January 2021 by Jen Degenhardt
Honestly, I am unsure why this post office has such bad reviews. Every time I go there, the employees are always super nice and helpful. Today I was helped by Katie and Ashley, and they were very helpful! I go pretty often since I run a shop online, and i really have not had any bad experiences! :)
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January 2021 by Jim Pfarr
They got rid of the older grumpy, discourteous staff and for a while things were looking up. In the last 6 months I've seen attitudes and service decline again! Sent 3 large Christmas cards and was charged over $3 each but had to send the 4th separately. Went to the Sussex post office and was charged $1.85. Its clear these folks at Germantown don't care, its worth the drive to go to Menomonee Falls.
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January 2021 by David Wendler
I've been calling for months now because I haven't received any mail other than junk mail. The lady that answered the phone last time was extremely rude and disrespectful. Don't waste your time with calling this post office, they won't help you. All they do is put you on hold for long periods of time and say there is nothing they can do.
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December 2020 by Jenzilla
Honestly, I am unsure why this post office has such bad reviews. Every time I go there, the employees are always super nice and helpful. Today I was helped by Katie and Ashley, and they were very helpful! I go pretty often since I run a shop online, and i really have not had any bad experiences! :)
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July 2020 by Thomas Klar
so far my package has sat there for 5 days and has not been moved. what is going on??
