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October 2022 by Paul Shoman
Stopped into the store and we ended up making two separate purchases. Very nice store, the sales people were very friendly. Our second purchase we were helped by the store manager Steve. He worked with us and gave us a great deal on a necklace. We will definitely purchase from them again.
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October 2022 by Lindsey Hoffman
I stopped in today looking to purchase a new chain for my necklace (I had a knot in my chain that I tried to get out and thought I had broken the chain for good)Scott greeted me when I came in and was kind enough to not only get the chain untangled, but to also replace the clasp and take the time to show me how to store my necklaces to avoid getting more knots in the chain. He also insisted that he wanted to try to fix it before charging me for a new chain even though I said I was fine with buying a new one.I’m extremely impressed by the service I received and I will be sure to stop back for future jewelry purchases!
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October 2022 by Crystal Karvonen
Absolutely terrible. Whoever the manager is should be fired. Atrocious customer service and absolutely no manners. Don’t even try asking them any questions as you will get snark as a reply. Never coming back. I'm going somewhere else next time. Appalled by the management.
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September 2021 by Dena Rubnitz
Great customer service! Leslie is quite knowledgeable wonderful to work with. I would recommend Robert Haack to anyone!!
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May 2021 by Dmitar Jovic
No pressure, very professional and helpful. My selection for my wife was brought to mine and my wife’s satisfaction and upon returning for getting next size bigger result was same. D. Jovic
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April 2021 by Kev south
Love the staff! If you do not see what you like just ask and they have many things they can order! I have made over 2k in purchases there and their jeweler is an excellent for repairs.
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April 2021 by Francesca Duke
Love the customer service!!!
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February 2021 by Tina Peete
I love there selections of jewelry; always finding something special to buy for myself. Never go anywhere else to buy.
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January 2021 by Bod don
Very helpful this is the best jewelry store I have shop at wouldn't go anywhere else.
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January 2021 by Eric Zarse
Very Kind people, were very helpful!
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September 2020 by Joanne W.
For years, I'd been looking for a place to sell my old wedding ring and some other gold and silver I no longer wear. Even my favorite charity wouldn't take them. Then I happened to see a TV news feature on this place and decided to try them. It was fascinating watching the appraisers work. I got less for the gold band than I'd hoped but a lot more for a handful of tarnished silver earrings, charms, bracelets and other things I haven't worn for years. Very satisfactory experience!
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September 2020 by Chris Varney
Couldn't be happier with the customer service experience I had with Rose and Kristin. They were extremely helpful and courteous! Just wish the selection was a little bigger. Strongly recommend Robert Haack diamonds!
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July 2020 by Hannah Hubertz
I am fortunate enough to have been able to deal directly with Sales Associate, Rose. She literally took my extremely vague description of what I was looking for, and found the perfect ring! It matched everything I in mind even though I couldn’t really explain what I pictured. She was extremely respectful of my budget, and treated me as if I were to spend thousands more than I did! They were able to get everything setup, and I couldn’t be happier!If you are in need of anything jewelry-related, go to Robert Haack Diamonds!
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July 2020 by Steven Pedersen
Brought my broken gold bracelet in to Robert Haack Diamonds in Glendale. In one week it was repaired and back to me. Yea! It's always fun to go in and look around at all the pretty things!
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July 2020 by tanya k
Great customer service and very attentive to my needs.
