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November 2023 by Dani Smith
Rick Bunnell was incredible! He helped my dad get my uhaul loaded and ready to go after he had hit a deer last night while on his way to help me move. The guy that towed the car and trailer was also super nice and helpful, though cannot remember his name... if I could give 6 stars, I would! 6/5 would use again and would recommend to anyone else in a heartbeat.
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October 2023 by Jim Hall
Jensen Towing & Repair of Hixton keep erasing the following true story:I love how they erased my comment on how shady and crooked this company is. Tried to tell my my engine seized and needed a new motor for 12k. I’m from out of state so I guess they thought they had a fish on the hook. Got it to my mechanic and it fired right up with a new battery. Jensen’s “mechanic” showed me the oil he drained and it was all metallic. Guess what MY mechanic found the truck full of? Good oil!Rick the manager (or whatever) also won’t return phone calls so that they can rack up storage fee charges at $55/day.Crooked mechanics that WILL rip you off. Avoid them like the plague!!!!!Oh, about that “storage”: they also conveniently left my truck unlocked. Real secure storage you got there.AVOID!!!!
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October 2023 by Rich Salzman
Johnson’s towing and repair shop lives up to its name. They made a very stressful situation go smoothly. It was after hours. They got me towed , found a place for me to stay and eat and had me going the next day by 1 o’clock. If you ever going to break down? I hope you’re in there area.Thank you Rick, everyone that helped me was awesome.Services: Car towing
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October 2023 by Sheldon Lagaard
We were in the middle of a cross country trip when we had a tire starting to fail. We stopped at Youngsteads and they would not look at it for two hours. We stopped at Jensen Towing and Repair and they took care of us. They had a used tire in the right size and weight rating. We waited in the air conditioning and I cannot be happier. I would give them 6 stars if I could.
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September 2023 by Jim H.
Tried to tell me my engine seized and needed a new motor for 12k. I'm from out of state so I guess they thought they had a fish on the hook. Got it to my mechanic and it fired right up with a new battery. Jensen's "mechanic" showed me the oil he drained and it was all metallic. Guess what MY mechanic found the truck full of? Good oil! They also won't return phone calls so that they can rack up storage fee charges. Crooked mechanics that WILL rip you off. Avoid them like the plague!!!!!Oh, they also conveniently left my truck unlocked. Real secure storage you got there.AVOID!!!!
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August 2023 by R K Paul
These chaps not only towed my truck, they were open, transparent and kept me informed. They know their stuff too. My dodge ram had broken down with a knackered water pump. They diagnosed the problem, gave me a left to the nearest motel and had it fixed the next day.I’m an engineer who usually works on my own stuff, and can tell you they know what they’re talking about too
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August 2023 by Tracy White
Within 24 hours we benefited from Jensen’s Roadside Assistance, 24/7 Towing and Emergency Repair services! After waiting 2 hours, for another tow company that later called to say they wouldn’t arrive until the next day, a call to Jensen’s was answered in 20 minutes. They also repaired an unexpected cracked rim, like we were from the community, while we waited. Whether it’s an unexpected emergency or in need for a scheduled repair, Jensen’s will be our only call when in the 715 area code.Services: General repairs
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August 2023 by Tracy W.
Within 24 hours we benefited from Jensen's Roadside Assistance, 24/7 Towing and Emergency Repair services! After waiting 2 hours, for another tow company that later called to say they wouldn't arrive until the next day, a call to Jensen's was answered in 20 minutes. They also repaired an unexpected cracked rim, like we were from the community, while we waited. Whether it's an unexpected emergency or in need for a scheduled repair, Jensen's will be our only call when in the 715 area code.
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July 2023 by Troy Freng
I was on a camping trip with my Class A Motor Home and just after pulling into the campsite I tried to start the motor again to move the rig a little bit more, but experienced ignition problems. I made a call to Jensens and left a message. I received a call back from Rick and he assured me that they would be available for a mobile repair if needed. After giving him all the details of my rig he was going to do some research to see if he could get any potential parts of needed. When he called back he went through a list of things for me to try and was able to signor and solve the problem remotely. I can't thank him enough for his knowledge, expertise, and honesty. His shop is about an hour away from home, but I will start taking my equipment there from now on for service and maintenence. Well worth it!Service: General repairs & maintenance
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July 2023 by Katie Schabo
These people go above and beyond for customer service. They were there to pick me and my car up within 20 min, were extremely friendly and professional. They got my car fixed within a couple days in time for me to head back home (I was passing through from Indiana). Cole even came in on a Saturday when they were supposed to be closed for me to pick up my car. For a bad situation, these people helped make it not so bad. Highly recommend!Services: General repairs & maintenance
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July 2023 by Anthony Noe
Great guys, fair pricing.Blew a tire on 94, lucky enough I was near hixton, and Jensen towing had a tire that'd fit.These guys got me set up right before closing time, and back on my way.
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July 2023 by Steve Desanges
My pickup truck broke down off the I94 west, I was able to drive it to this location to get repaired, upon arriving the mechanic was helpful and explained to me what was wrong , but a few minutes later their boss arrived to the business and everything changed, he was rude and you can tell he wasn't good at customer service. Next thing I know he's telling me I need $2000 worth of repairs, which I thought was absurd and way over priced. I decided to just pay him for the diagnostic and took my truck to KLINGERS SHOP to get repaired, they were only about 10 minutes away and boy was I happy I did. Sam who is the manager there took great care of me he was upfront honest with the whole process and he's a people person with great customer service skills, I felt comfortable. I paid about half the cost that Jenson Towings manager Rick tried to over charge me with his rude self. I would not recommend this place.
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June 2023 by David Tillotson
Jensen Towing & Repair lived up to their name! I was towed, and repaired.Our minivan's battery light came on while we were on the highway. We needed a tow, and Jensen's came out. Darren (spelling?) was so kind, and easy to talk to. He got my two boys, and our dog safely taken care of.I ended up leaving the van in care of Jensen for most of a week. On day 1 Jensen contacted me to inform me of the repair, and the cost. They completed the repair the same day! (We needed a new alternator).The shop staff accommodated our entire transaction over phone and email because I couldn't be there in person.I'm very pleased with me experience at Jensen and am glad that they're around for people like me, why may only use there services in a time of need.Tanks to Zach, Darren, and Maggie (shop office staff-person?) for working with me, and for communicating so well. I appreciate it.-DTServices: Battery service
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June 2023 by Yari IriSan (Yary)
These guys are amazing! They were super friendly, kind, and informative. Thank you Jensen! Very good service. Excelent customer service.
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June 2023 by Desiree Rave
Do not recommend for tire changing! Went to get my tires swapped out and the mechanic forgot to tighten my lug nuts, it's a good thing I got off the road when I did after my tire was making noise otherwise that would of been a very bad accident!Service: Tire change
