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June 2021 by peter wanglue
Our phone had an issue, the sale lady helping us to resolve the issue. Greatly appreciated her professional.
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May 2021 by Tracy E.
Went to the cricket store in menomonee falls wisconsin. The sales rep (Marlo) was extremely rude and refused to explain the phones and their features. I end up purchasing a phone that I did not understand the functions. When i asked Marlo to help me transfer my contacts and photos she refused and said " if 611 cant help you I cant either AFTER 611 directed me back to the store for help!! I requested a call from the district manager Michael. He never called. After a week I went back to the store and insisted Marlo have the district manager michael call me. She provided me his number, I called and explained my issue and he said he will look into my concerns and call me back. He never called back. I texted, called several times, and left messages. No return! The district manager should be held at higher standards. No wonder Marlo behaved the way she did! Her district manager does not care, and im stuck with a useless phone!!!!!
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May 2021 by Reginald HI'll
The experience was wonderful
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March 2021 by Sue K
The clerk took care of all my needs very helpful very understanding
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February 2021 by Kenneth Fraundorf
Nice store. Have been a customer for years.
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January 2021 by Laura Cavanaugh
Poor Customer Service Salesman acted bored and Was not too Helpful and not friendly at all. I wanted to Upgrade my phone but he told me to come back after I did more research into the iphone then come back. The store had just opened and I was the Only Customer yet he acted like he was way too busy to help me .
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October 2020 by Jennifer M
Took my mom to pay her phone bill. Very nice and helpful young lady working there
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June 2020 by Mike
Bought my first IPhone and was checking out the Bluetooth functions in my truck. Frank saw me through the whole buying process. He was patient, knowledgeable about their products and capabilities, helpful with navigating through the phones. Thanks Frank
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February 2020 by Augustus Okaga
Well organized and articulate
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February 2020 by Dre Wagner
Great store amazing selection and even better staff! Very knowledgeable!
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January 2020 by Carmen Baumler
Omar was awesome! Very patient with tech - illiterate me! Highly recommend!
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January 2020 by Roger Armendariz
Great service.
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October 2019 by TRACEY ALEXIS
recently went there my phone just died on me a very helpful young man , Jerome helped me very knowledgeable on the phone I was looking for ...thank you for helping me!!!
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September 2019 by Aleah Peplinski
Janine is amazing. She is very knowledgeable. I was having issuea that trouble shooting just wasn't fizing. I took my phone in to her and she fixed it without issue. Love this location!
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September 2019 by Fisheadlarry BOI
This is a communications store. With phones. Yet as I’ve called 3 times to confirm they are open no one picks up. In a store full of phones. Why would I need to call when I can just show up during business hours you say? Well I’ve shown up twice on a Sunday during those hours and the doors are locked and the store is empty. Great place.