-
March 2024 by John Holt
I would highly recommend against ordering a door from this location (and possibly any Home Depot). Horrific experience that involved over 10 trips (over half no one was there in the department).The staff does not know how to work the computers, was not able to handle the most basic questions. We were told after our 5th visit they would give a discount for all the issues we had (there were many) next visit told that was never said and they could offer $15.00.The worst part is there is little cost savings once we did final comparisons after the fact. Truly a terrible customer experience.
-
February 2024 by Scott Brittain
The service down and West bend is fabulous.
-
February 2024 by Danilo Benvegnù
Your chain, there is everything and more
-
February 2024 by Mike Gariepy
Friendly staff. Clean aisles. Bright.
-
February 2024 by Shaun Murphy
Home Depot now has a third party managing their returns so they can wash their hands of denying you the right to return merchandise you purchase and just say it's out of their control. I purchase thousands of dollars worth of material for my business here, and now they won't return even a 29 dollar item, even for in store credit. They point the finger at the third party management system and say there is nothing they can do. Unbelievably bad business and management (Jeff) refused to make any exceptions. They will hand you a denied return receipt and tell you that you can email the thrird party management company however there is no help available from them. Careful what you purchase here as they will not return it even for in store credit if you lose your receipt or if its over 30 days. I will not be purchasing any more materials here. Home Depot has really changed to a customer no service company.
-
February 2024 by Christian Bryce
Store is horrible. I was an employee there and for no reason was let go, I didn't even get an explanation as to why. Management doesn't care for the employees and only cares for themselves they're corrupt always playing favorites with other associates and giving them awards even though there not deserved. Safety is another huge issue. We're required by law to bubble out if we're pulling down on the end but everyone including trainers just close the end aisle. Product is another. I was helping lumber one afternoon to find black mold in the isolation as well as black mold on the lumber. This store needs OSHA called and shut down. Don't go to this store you'll be disappointed majorly.
-
February 2024 by Luke
Went to the store to buy multiple sheets of plywood. There was absolutely no one at the checkouts, except the self checkout team member. Went to the prodesk and was told to use the self checkouts....with plywood. This store used to be pretty good with customers, now, it's a minor miracle to receive decent service.
-
February 2024 by Mary Ehr
The Home Depot is a great place to shop! I needed plexiglass to make a display case, and also received $25.00 off of my purchase if I opened a credit card account. I thought it was a good deal, so I did. It was quick and easy. Home Depot sells all kinds of things from tools to flowers and plants. You can buy paints, storage bins, flooring and doors here too! This particular store is very well organized making it easy to find whatever you need. If you love DIY projects, this is the place to shop!
-
January 2024 by CBRbanshee420
Great store?
-
January 2024 by Joan Rider
Love this store. Customer service was fantastic. My pup enjoyed herself. And we got everything we needed. Friendly folks. Clean store.
-
December 2023 by Brian Michael
$50 for Haul-Away that we were lied to about and had to call and ask when the appliance would be removed, should have been removed the same day by the delivery drivers. Damaged part on new appliance during delivery. Delay on removal as no availability for another week to remove the old appliance. Horrible experience. Asked for a $50 refund, still waiting on that.Secondly, went into this Home Depot to purchase materials to install a water line for the new refrigerator in a home that has never had a water line. Yup, do not ask anyone for help, they have no clue. Figured it out myself.
-
December 2023 by Steve S
Very clean and helpful sales staff. Their website is helpful also regarding inventory and the location of the items.
-
December 2023 by Kim Walker
This company should be embarrassed by how incompetent the employees are! They can't even handle a simple storm door installation nor can answer basic questions related to it. We are cancelling our order and going elsewhere. I would think a company of this size would be organized but nope! It's a complete joke there!
-
November 2023 by Jill Levy
I came to the store to get supplies for a bathroom remodel. As a mobility scooter user I expect to be able to at least get down the aisles. The center aisle along the front of the store was so packed I couldn't get through except at each end. Individual aisles were almost as bad, with the tile areas being totally impassable. When I brought it to the manager's attention she told me "well it is almost Black Friday". For me, it's take my business elsewhere.
-
November 2023 by Robbie Donehoo
Worst customer service of any home depot I’ve ever been to.Don’t tell me what you want me to hear.The customer is always right.I have a rigid product that is 6 months old.Carries a lifetime warranty and you won’t honor it ??♂️. Pretty sad. I guess Menards is a better store after all
