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February 2024 by Dee Dee
This used to be one of the better stores better then jcpennys but today we went in and found absolutely nothing i hope they get better again the old jcpennys i remember was legit
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February 2024 by Jared Dudzek
Good store to shop at
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February 2024 by nona chapman
Great retail store, picking up.my online order, quick and easy! Love it
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February 2024 by Allen Lucy
They were all out what I needs
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February 2024 by Jessica Jacobs
Man this place is so out organized ?? people were waiting for hours just to get photo done on a scheduled..it took about hour for ours. Then they sent me a picture in mail that really disappointed sent me. They sent me a picture rhat should have been landscaped so the image could fit instead They sent me portrait and my kids are cut out of the picture. Smh
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December 2023 by Al Seuell Jr.
First of all I thought all JC Penney stores closed, so to find this one was awesome! Secondly I enjoyed the low prices and friendly service.
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December 2023 by Joseph Woitkowski
Annual veterans day shopping.
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November 2023 by Krista Wright
Wow. I look forward to our family photo session every year at JCP. We have been to multiple locations to do them and been pleased mostly every time however this last time was he most wonderful! The manager took our pictures on time, gave us a good selection of shots based on what we were looking for, was patient and worked with us while our 4yo had a Tantrum. The picking out and purchasing products was flawless and a great deal. I am always pleased with our Christmas cards we get through them. Highly recommend!
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November 2023 by Linda Biami
Great selection.Very cleanVery helpful
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November 2023 by G B
Limited stock
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October 2023 by Cindy Kasica
Customer service is good. There is not as big of a selection as other locations, but decent.
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September 2023 by Roger Volrath
If you're up for a drive, it's a trip worth while. County line Rd. is the exit you would take. (but watch for roadwork) I found that the store was difficult to navigate, but I did find what I was looking for. Nice clean environment.
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September 2023 by Tracy E
I purchased a pair of Jeans at my local jc penny store. After trying on the items I realized they did not fit. I went to store 8/26) to complete a return. Cynthia (store clerk) was not able to locate the item due a glitch in the system. She said I could leave the pants there and she will call me once she is able to get the return processed. On 8/28, I realized I did not get a call back and called the store. I spoke with Taylor (supervisor) who was extremely rude and told me I could only have $14 back even though it was a glitch with the system. When I asked to speak with a manager he became extremely condescending and rude. He ended up keeping the pants, issuing no refund and when I asked if the pants would be resold he didn't respond at all! This is horrible service! No wonder why business is horrible and Kyle should be ashamed of himself!
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September 2023 by Dale Sherwin
Men.falls store is great. Fully stocked and staff is ready to help with special requests.
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August 2023 by Q Williams
I love this department store and everyone in it. I don’t do a lot of shopping because I have a lot of kids. Occasionally we come here when I have to relearn their sizes or just to take pictures. Everyone is always very helpful and understanding. The photographer is a total doll