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November 2023 by Ashton H.
Jermaine is always a joy to work with. I know I'll be taken care of with a smile and great attitude! He's efficient but takes the time to make sure we are well cared for.
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November 2023 by Bobby Biddle
If I could give this place 10 stars, I would! I highly recommend this shop to anyone and everyone. They provide service with a smile and will hook you up with any recommendations for the vehicle and the Queen (Reina) kindly explained services to me and really educated me on my vehicle! And they aren’t pushy about it either. NO MESS, NO STRESS! I will be back!
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November 2023 by Madison Guy
Jermaine was very curtious and they even busted out a torque wrench for the oil screw and filter(toyota cup) that's something you don't see much at these quick lube places. Thanks for doing a fine job
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October 2023 by April Loterbauer
Aaron and Chris were amazing. They went above and beyond to assure my car was good to go for a cross country road trip. When I got home safely from my trip, I stopped back in for an oil change. They both again were very friendly and helpful. Also shout out to Texas who shared a couple good spots to stop at while on my road trip. Thank you guys.Services: Air & cabin filter replacement
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October 2023 by Juan Rocha
The service was great, I really like coming here. I’ve seen this place change names a few times and the people too, but I always get good service from here. My last visit tho, was a bit slow, they had five people working with all three bays full and a line outside and they still maintained their integrity and quality of service. This is my goto.Service: Oil change
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October 2023 by Tina Brigham
I have been here several times for an oil change and all my experiences have been positive. Britt was my tech the most recent time and she was polite, helpful and informative. Recommended a couple extra services that I wouldn’t have thought of and offered a coupon I wasn’t aware of. This is a professional and reputable place for a quick oil change, which is the convenience we all need these days.
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October 2023 by Jenny C.
Took my car in for an oil change, Sunday 9/24. Jermaine was holding down the fort! With his upbeat spirit we didn’t mind having a little patience. He was definitely working hard and still positive. Great attitude!Service: Oil change
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October 2023 by James Bookwalter
I wish I could give zero stars. This business is terrible. They were insulting, slow and pushy. But much worse than all that, they nearly destroyed my wifes car by leaving the oil filter loose. Now there's oil all over my driveway and garage. We were lucky to catch it before my wife drove the engine dry of oil. Lucky us I was paying attention. WARNING the mechanics here are inept, or negligent, or both.
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October 2023 by Katie Streff
I’ve taken both mine and my husband’s cars there for emissions and I’ve had Jermaine both times. Love his enthusiasm and he’s really on the ball about getting you in and out quickly. Great service Jermaine!
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September 2023 by Chad H.
Been coming here for emissions and oil changes since we moved to the Falls two years ago. Fast, reliable service and always have had personable technicians.
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September 2023 by Tony C.
Chris and Aaron did a fantastic job on my oil change yesterday. They explained everything very clearly and were very vocal confirming all steps taken throughout the whole oil change process. They completed the oil change very quickly as well.
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September 2023 by Niki S.
Chris and Emmanuel were awesome - friendly and fast. We went on a busy Saturday and everyone was great!
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September 2023 by Tiffany Schaefer
I took my mom’s car here to have her emissions testing done. Jermaine (not sure if I am spelling his name correctly) helped me and he was the most positive person I’ve encountered in a very long time. He’s amazing at his job and I really appreciated him!
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September 2023 by Steph D.
I was just there this morning for the first time to get my oil changed. Bobby and the team working were all very knowledgeable and extremely friendly. They went above and beyond for me, even helping me turn off my oil change message and running a test to turn off a light on my dashboard. They were also very nice to my son (and gave him a piece of candy which made his day). The manager on duty was present throughout the experience and gave me peace of mind; she was also very knowledgeable and helpful! You don't get service like this much anymore. We will definitely be back. Highly recommend! Thank you!
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September 2023 by Melissa grutza
First visit this week for oil change. We would highly recommend O.C. Pilgrim Rd. Reina, Manager was very knowledgeable, polite, patient with our questions, and so helpful! As well as Christian- he provided great customer service with a smile! We were very impressed with the ease and thoroughness; stay in your car convenient service- we will be back! Thank you both!!Service: Oil change