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January 2024 by Mona Lisa Battaglia
Kind, courteous, helpful, professional, efficient, intuitive! From the staff, to bank managers and leaders, Town Bank was helpful in making the transition for our condo association to grow our money more effectively! Dan and Matt took the time to meet with me on several occasions to provide a snapshot and best laid out plans for our association. It was a process but they were there every step of the way to field my many questions and concerns. If they do not have an answer, they will work to research and provide the best resource to provide that answer. A small town welcoming financial institution with smart business views and support to make your financial goals happen! We appreciate that they are also associated with the Wintrust family! Thank you for supporting our association Town Bank! You guys rock!
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August 2022 by Gabby L
The tellers are nice and provide pleasant service but can’t say the same for the banker and branch manager. Their level of service is horrid and I do not recommend anyone to open accounts at this location, go to any other branch location because it is better than this one. I wished I had known that before. I was given incorrect information regarding bank policies and now being charged fees for it.
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April 2022 by Gabby Leachmon
The tellers are nice and provide pleasant service but can’t say the same for the banker and branch manager. Their level of service is horrid and I do not recommend anyone to open accounts at this location, go to any other branch location because it is better than this one. I wished I had known that before. I was given incorrect information regarding bank policies and now being charged fees for it.
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May 2020 by Nicholas Molepske
Bank is worthless when trying to obtain a PPP loan.
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March 2018 by Thomas Ross
Friendly, great bank to work with.
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October 2017 by Michael Madson
I recently worked with Dan S and his team at this bank to help my business with various items. They were classy, transparent, and helpful from start to finish. I found there communication to be very prompt, never leaving me to wait for more than a couple hours for a response. In the end, Town provided me with a loan to buy our company building, new checking accounts, and a line of credit to help me grow my business. Yet far more important that, I finally feel like I have a family of bankers I can trust as part of my team!
