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July 2023 by Cheyenne Burton
This was the first and last time I will ever use H&R block. Absolutely horrible experience. It has been 4 months and I am still trying to get my taxes fixed after they filed them incorrectly. The IRS is charging me penalties for the mistake and I have been passed off to approximately 7-8 different people within H&R block at two different locations. I have called the corporate office twice and all they do is pass me off to another employee at another location. My messages to my "tax professional" have gone unanswered and I am assuming they are trying to buy some time so that I will no longer be able to file a claim to receive the money that I was promised. I genuinely believe that H&R block is a scam that targets and preys upon lower and middle class families. I finally have an appointment this week to speak to someone in person, so hopefully we get some answers. I also hope that there is actually someone at the office this time, unlike the last time my appointment was scheduled.
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April 2023 by Rick Webb
Connie did my taxes painlessly in a flash!!! Highly Recomend!!!
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March 2023 by Derek Lanham
No one answers the phone awful customer service
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February 2023 by Tomasz Drevnak
I've been with HRB for over ten years. I've never had a bad experience... Until this return was to get filed.My return took three trips to finish and file, was interrupted several times, and cost me over double what I paid in prior years.My overall experience this time around and first time with the Menomonie office.....I think I'll take chance at filing my return myself next year or going elsewhere at least ☹️
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February 2023 by Anthony Neves
Very friendly. smart people that don't waste your time
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February 2023 by John Mikesell
I have used H&R Block for years have been great for me!
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February 2023 by Joan Thompson
Little expensive but thorough in my experience
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May 2022 by Thomas Slane
Connie was extremely helpful and explained everything about the process very well. I was nervous about how much I would have to pay but I left feeling very satisfied.
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April 2022 by Tommy Allen Jr
I Will be married next year, unsure how the wife will want to do things. Overall always quick and easy. No complaints
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March 2022 by KMM
Amber was pleasant to work with. We went to a different H&R Block last year to do taxes and we weren’t pleased with the service. We thought we would give it another try but with someone else and it was an easy and quick process. Glad we got Amber this time at this location! We will be back next year.
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March 2022 by Aaron vukovic
Kathleen was everything you could want- polite & friendly professional but down to earth, & very knowledgeable.
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March 2022 by John Garland
Connie had used her experience and expertise to help maximize my return.
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March 2022 by Tina Jenson
Connie bignell prepared my taxes and was a great help last year I got nothing back so this was awesome she was wonderful and explained everything
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March 2022 by Travis Soppa
Kathy was very personal professional and helpful wouldn't have anyone else do my taxes.
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March 2022 by Maria Wheelock
Connie does the best to get the most out of my tax return.
