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February 2024 by Mark Kelly
The best bicycle shop in the Milwaukee area! Very knowledgeable friendly, kind, and courteous service and sales people. They love and understand bicycles old and new, high tech and simple. The shop is amazing!
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February 2024 by Gregg Boyer
Super fast operation, with great pricing on quality products. ThanK you kindly.
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February 2024 by J D
I received Excellent service! The staff are very kind and respectful too.
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February 2024 by Palko Energies
Realy great local bike store. Lots of supplies and very helpful people. They are all very passionate about cycling and that come across when you talk to them. I would highly recommend stoping in for any of your needs. Talk to alex really great aditude and helpful.
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January 2024 by Cristy Palokonis
GREAT local bike shop, talk to alex he will help uou out.
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December 2023 by J
Awesome store with a great e-commerce followed with great customer service. Highly recommend.
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November 2023 by Gary M.
Was having shifting issues with my bike. Brought it in to Ben's to have it looked at. Great guy named Steve helped me right away! He put my bike on a holder and adjusted it. He explained what he was doing and answered the questions I had. Steve also gave me great advice on how to use the gear selector! I really appreciate the great service! Ben's has knowledgeable, professional, and friendly people!
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November 2023 by Matthew Hansen
This is a real bike shop that does amazing work. They did a fantastic job on a custom build of winter wheels for my fat bike with hubs, rims and spokes of my choice. Less than a week turn around too. Can’t wait to get them on the bike.
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September 2023 by Ron D.
Need bike expert, need to look further. This place is awesome and your Go to Place for cycling. I called to find out if they can fix a broken screw stuck on the handle bar and the person said come on over. I showed up with my son and brought in the Domane Bike and showed the issue. Alex , went to work right away and took care of it . I also brought in other parts to Install , seats, pedal, tires. He took care everything with care use the right torque, and bought The bike into spec within 30mins. My son and I were so happy. We left the store with couple of water bottles a hat. We love this place. They even pick up and drop off Bike to service whatever you need.
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September 2023 by Samuel Danton
Never been to Ben's Cycle before. Needed a quick fix to my brakes, and they put my bike right up on the stand and fixed it in minutes for free! Amazing customer service.
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September 2023 by Dean Mouradian
Outstanding Customer Service!!! Bought new a new E-bike online (not a brand they sell), needed some minor adjustments. Although I a I'm a new customer to Ben's, they absolutely took care of me, and made me feel like I'd been a customer for years! I'll definitely be back again.I would absolutely recommend them to anyone.
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September 2023 by Nick Onelio
What a team they have working in the shop. Not only did they hook me up with a great road bike they suggested a killer route on the trail by the lake. All around excellent experience and will ALWAYS rent from them when I am town for business.
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September 2023 by Robyn Pawlak
The team at Ben’s Cycles are top notch! Always friendly, helpful, knowledgeable, and they go above and beyond to take care of any issue. Even the dogs are Awesome!
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September 2023 by Ino Ino
Rush job. No real consultation. Maybe because of my skin color or the owner is just quirky. Not recommended if you want yo discuss options. 1 hour wasted by poor customer interaction.
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September 2023 by David P.
Bought my first mountain bike from these guys. Let me tell you they eat, breath, and sleep all things bike. Extremely knowledgeable and know everything there is to know about bicycles. Stop in look around and you'll see what I'm talking about. If you know you know.
