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October 2023 by Alex Qyra
I bought a truck Verified and it couldn’t pass the inspection it needed a brake chamber Abs valve and the bushing on the fitvill Ryder service address 530 South 108th Street West Allis Milwaukee Wisconsin shop manager Denies They make me suffer for 3 days They ordered parts wrong in purpose Warranty department payed for the parts Abs unit I had to wait 3 days when Kenworth and International dealership had them in stock but they ordered wrong parts in purpose just to make sure that I Suffer new brake Chamber and the shop used just a piggy back with the old clamps refusing to repair the brake chamber the right way and providing the back up bolt after I just realized that they scam me they can work only if they want to they scam the warranty and me The only thing that Denies say is I am sorry but I had to stay stranded like a prisoner sorry didn’t feed me and my suffering this Ryder shop has no respect and they don’t care for the safety equipment and about the Dot
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June 2022 by Joel Pietryga
Terrible experience. Confirmed service for Saturday afternoon, no call/ no show for delivery. Second time this has happened. First time was told it’s a system issue.
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May 2022 by Steven Huber
Sherri in the Rental office at the Rockford IL location is always ready to support her customers in any way she can to resolve issues and make your rental as easy and simple a process as possible.
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May 2022 by Cari Johnson
I always rent my trucks from Sheri Clark at Ryder. She always gets us what we need and when we need it. Very professional!
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May 2022 by Bonnie Atlas
I Love renting from Ryder....Brian is amazing!!!!
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April 2022 by generic one
Cheryl Edward's was very disrespectful to me for no reason at all. I don't think she's racist but, she is absolutely bias to people of color with a very high ego. I called inquiring about a rental and she hung up in my face and then refused to answer the phone afterwards. I then went to the ryder location to ask her about rentals and address the situation and she was extremely arrogant and rude. I told her that I was filing a complaint against her and she said my opinion will not matter because she has 30 years of service experience. While she was gathering the information so I could report her, she continued being rude and told me not to come back. I was very calm and said very little. I also have her video recorded being rude if anyone wants to see. She should not be the face of this Ryder location if she turns potential customers away.
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April 2022 by Sasha Holman
Excellent customer service at this location. Thanks Brian for all your help!
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February 2022 by Todd
Great truck. Attendant was super nice and helpful. Would definitely use them again.
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November 2021 by Sommer Ramirez
Cheryl Edward's is very pleasant to speak with and knows her stuff. Very efficient and email friendly! Thanks Cheryl!
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November 2021 by Rich Henry
As a new account with Ryder Cheryl in the Milwaukee location made me feel like our business matters. She listens to your needs and make suggestions to help you and your business keep moving on the road. Would give her more stars if I could as working with her is one of the best recent business decisions we have made.
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April 2021 by Steve Huber
Sherri at the Rockford Il Location is always a professional and great to work with.
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January 2021 by Tony Bauer
Helpful staff. They always have what I need.
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January 2021 by Ken Fisher
Quick and easy, friendly staff. Clean equipment.
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October 2019 by Stenley Aristil
I left my truck there for repair I got it back after 10 days. I was at a shipper and they asked me for a stripe so I go look for it none of them was there. That's bad
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October 2019 by Scott Rindt
First time working with Ryder was great. Cheryl was awesome!Would highly recommend this place.
