-
February 2024 by cora edwards
I went to this T Mobile store and the staff was not friendly and disrespectful. When I asked for assistance they were not willing to help. I will never go back again.
-
January 2024 by Latonia Little
He understands what! Came for n got the job done! Thank you
-
January 2024 by Brian Spaeth
Visited store on the way home from grocery shopping, There were two female employees standing in between the far tables, - one black, one white. There were also a couple of other people standing close by them but not holding any conversation. I walked up to the 1st table and stopped about 8 feet away waiting to see if one of them would greet me. The white employee simply said "yes" after a few uncomfortable moments. I wanted to know what monthly charge would be required to obtain service if I supplied my own unlocked iPhone. She deferred to the black employee and the black woman simply told me that it would be $75. Not having visited cell phone stores much in the past, I was taken aback by both the apparent disinterest towards a potential sale that was being displayed and the unfriendly manner in which each of them spoke. They acted as if answering questions from a potential customer wasn't part of their job description. It was as if they just didn't want to be bothered with it. I suppose they were hoping that I would quickly leave the store so that they could again begin conversing with the other two people (their friends?) that were standing near to them.
-
September 2023 by Allen Bender
Very friendly and knowledgeable staff.
-
July 2023 by Michelle
I checked the reviews before going, and went specifically because of the high reviews.However was not pleased with the dismissive, disengaged service we received.We came in to purchase a new phone on an existing business account to replace one that had been recently stolen.The young lady that serviced us, Princess or Bridgett, her name escapes me. She was dismissive, as though it was not her job to provide information or service. She was not personable at all. We needed to ask follow up clarifying questions, rather than her just providing full information about the service/product/plan/changes. It was not a pleasant experience. Her attitude was blah overall.
-
July 2023 by Charlie Behrens
I was truly impressed the service I received..Thanks Nick and Imunique
-
November 2022 by Elizabeth Fisher
The young lady at this location was nice she kinda of gave some wrong information but my aunt and I figured out what we needed to do.She also had her children on the job which kept enter fearing while she try helping customers.
-
October 2022 by James Herrington
Great person keep up the good work
-
February 2022 by Brittany Bryant
Alex set my internet box up and made my visit smooth & easy with nothing out of pocket! Great customer service!
-
June 2021 by Robert Whitaker
Somewhat knowledgeable people. Need more of the older phone accessories.
-
June 2021 by Dre Wagner
Always an amazing experience
-
November 2020 by Didar Singh
We had a problem with our account, Simon (store manager) calmly listened and went out of his way to help us. This was simply one of the best customer service experiences I have ever had. Great customer service! Thanks Simon.
-
September 2020 by Sharon Mcgee
Antoinette and Tatyana were AWESOME!!!GREAT PEOPLE SKILLS, AND THEY GO THE EXTRA MILE!!!IF YOU'RE LOOKING FOR GREAT SERVICES I SUGGEST THESE LADIES!!!
-
August 2020 by Tom Weisenburger
This T-mobile store is outstanding in customer service. We've been to other locations that seemed like they were disgusted that we had questioms & wanted help. We will be using this location from now on & telling our frienfs & famiy to go thete.
-
August 2020 by Ash R
Only t-mobile location that actually has common sense, common courtesy, respect for others and consideration for people with disabilities. S27th & Miller Park are both terrible stores especially with overall customer service
