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November 2023 by Savannah Bodjanac
Byron was very helpful and thorough in getting me set up with a new phone finally after 5 years with my old one. I'd come back to this location again.
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November 2023 by Bryan Kamm
This team at the Verizon store at KK and Becher/Bay is amazing. Super knowledgeable and beyond helpful, and greet you by name… thank you Byron, Sweta, and Jesus!!! Highly recommend this location and team to anyone needing great service in the area!
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November 2023 by Kim Axtman
Byron was amazing with helping me and my mom get our new phones. Very accommodating, patient, professional and knowledgeable!! I would highly recommend him. He made the process easy and fun and has such a great attitude and work ethic! Thank you!!
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November 2023 by Kendal Grudzinski
He did a great job at going through the whole process of helping get my new iPhone 15pro transferred from my old phone with positive feedback an customer service ?Thank You I’ve been a Custormer for 10+ years.
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November 2023 by May Mont
Hat’s off to Sweta & Verizon! In all my 35 years of customer service work I have never met someone as professional and accommodating as Sweta. She goes above and beyond. Her product knowledge and attitude are refreshing. She has been extremely helpful and patient with someone who is not very tech savvy. She is my lighthouse when I lose my way. She is a huge blessing and should be acknowledged. These qualities are hard to find, especially these days. I am a loyal customer to this store and will always be! It is so fantastic to know I have someone like Sweta to rely on if I ever need help.
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November 2023 by Sasa Sokolovic
This store is amazing-the staff is awesome.Sweta is professional, focused and super helpful-no obstacle deters her. I am very grateful. I strongly recommend this Verizon store!
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November 2023 by Maria Huerta
Amazing helpful staff! Byron took the time to help me with my issue! Felt well taken care of! Really appreciate it!
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October 2023 by Gary H.
This store knocked it out of the park today! Byron provided fast, efficient, and courtesy service to exchange 2 phones for new ones. The set up was flawless. We waited on comfortable couches as he walked us through the process. Meanwhile, he and Sweta juggled other customers, answered calls, patiently addressing customer issues with billing, late payments, and more.
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September 2023 by amber williams
Sweta was amazing! She handled each customer with care and made sure to give full explanation of every process. Even on a mass launch day she kept her composure and attitude! Love her and highly recommend !
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September 2023 by Anay Macedo
Spencer and Jay were super patient and helped us right away ! Great service and kind people !
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September 2023 by Damari
Great service and great deal. We added 4 lines and we are very satisfied! Thank you Spencer!
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September 2023 by Brayden Timmons
My experience here at this location was wonderful !!!! My representative jay was the best he helped me get the best deal I could get after a really bad experience from a different location I will definitely be making this store my permanent location thank you so much for the great and wonderful time
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September 2023 by Courtney Nenn
Jay and Sweta were pleasant, accommodating, and all-around nice people that customers can trust. It was a great customer service experience!
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August 2023 by Claire Harvey
Jay did a great job helping me today! It was busy the entire time I was in there - he was helping multiple customers at once while trying to train a new teammate - and he was managing multiple priorities well! Great job and thanks for your help Jay!
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August 2023 by Samantha Lopez
I went in to see what new offers Verizon had. Byron made my visit super easy. Gave me pricing on 2 phones & how payments would be so forth. Got a new phone under an hour. Thanks again!
