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February 2024 by Monzello Smith, Jr.
Customer service is horrible... Black Heavy set lady that works Sunday mornings is so mean... You speak she don't speak back... She's on the phone while she is ringing you up... No type of enthusiasm no form of engaging with the customer... Y'all need to fire her... I'm not going back in there staff too mean... They don't smile they don't speak... Feels like I wasted my time and money... Find another Walgreens if you want good customer service... Doesn't even deserve a half a star if I can leave it empty I would 0 stars
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February 2024 by Pakou Lor
Worst pharmacy ever. They are always closed longer than what they are suppose to. They are awful. Needs to be shut down. Lazy workers.
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February 2024 by Dilealimar Luciano
Horrible service no one cares about their job very rude customer service
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November 2023 by Eboni Unknown
WORST CUSTOMER SERVICE EVER! 3 employees in the pharmacy but only 1 to help customers because when she came back from break the other 1 walked away. Started with 3 customers waiting them turned into 10 after 20 minutes and nobody would assist! Then my script isn't ready (although I was robo called 4 hours earlier) because they have "120 scripts waiting and we don't have time! Really?!? Then she gets locked out the register cuz she can't find her badge so NOW the pharmacy tech can come to the register and just apologize because the 3RD PERSON is "allegedly" off! So the customers waiting mean nothing! AND THEN THE 2 HAD THE NERVE TO HAVE ATTITUDES BECAUSE THE CUSTOMERS WERE IRRITATED! REALLY! CVS/MEJERS/ONLINE HERE I COME!! HORRIBLE!!
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October 2023 by T Y
Absolute worst. Can't even call this place. They'll pick up and place you on hold for 10 minutes then it hangs up. Pharmacy is always having staffing issues and the store is always out of stuff. You have to waste time to go to the store to find out the pharmacy is not staffed as always because no one will pick up the phone. Meanwhile when you get there they're just lounging around on their phones. Not to mention, there's always someone begging you for change at the front doors.
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October 2023 by Jada Perrin
This is the worst Walgreens in Milwaukee they pharmacy is always closed the workers are rude …and they don’t have no since of urgency for any customers short staffed or not they shouldn’t treat customers like they are the problem!!!
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September 2023 by Ciara Loveday
This pharmacy is extremely awful. I have been calling leaving messages from my job for patients prescriptions. I was on hold someone answered then put the phone down I kept saying hello for more then five minutes then they hung up on me. Now I’m calling again from my job no one will answer to help me confirm if they’ve checked their pharmacist voicemail to make sure a patient of ours gets her prescriptions. This is seriously ridiculous. Temporarily close when ever they want. Do not check their voicemails or answer their phones. They deserve NO stars.
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September 2023 by Mrs. Trina Smith
The Pharmacy is unreliable, I used to go to the Walgreens pharmacy on Good Hope Rd, but they reduced their hours and would shut down for the day. I switched over to this location for my prescriptions just to have three separate occasions where they closed at 4:30 even though they're 24 hours. I think its time to ditch Walgreens pharmacy altogether.
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September 2023 by Reinaldo Marti
It's Walgreens??? Seriously???? I ask for one item locked ? and 1 of 3 females employee's says to me : I don't have the keys with antisocial stupid aptitude.... and for complete the 0 stars award; one person (another female same race of three employees) came after me, asking for something and the same lady that I ask before for the locked item, go with her and leave me waiting? I don't know; because I went to one dollar tree.... never ever go back to this Walgreens!!! If you want to see just stop and go Inside... I feel like racism to Hispanic and or white people here from the employees... so bad ???
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July 2023 by lashonda grady
Called the pharmacy waited on hold for over 26 minutes, someone kept picking up the phone and placing me back on hold … I needed to check on my mothers heart medication… then was hung up on. Now I have to drive 45 minutes to the store. Horrible customer service!! I know everyone is short staffed but people should have the decency to answer the phone and asked to be put on hold
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February 2023 by BlackNBeautiful
I had gone to Walgreens yesterday on 76th & Mill Road. They didn't have any shopping carts ? and baskets so, I went outside the store and found one. It's just like the other Walgreens on east Capitol Drive when my sister and I went to buy toiletries and other things. There were no shopping carts ? and baskets
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January 2023 by Deondre Bolden
This store is never opened on time literally waited a extra 25 minutes before the store was opened for service and was late for work
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January 2023 by Sylvia Love
Everything about this location disgusts me they never have anything they supposed to sell the pharmacy staff the worse shut it down
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October 2022 by Nikki P
Placed an online order that the staff never tried to fulfill. I called 7 hrs later and was told nobody even looked at my order all day. 10 minutes after I called the store my order was cancelled by the associate.
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September 2022 by Karen Short
Wrote place. Emails come to you says prescription is ready drive there they say we don't have anything for you wrost Walgreens ever