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March 2024 by A “ACE” L
Advertising A candied bacon wrapper. Go to order it and they tell me we're all out of it. Then update your menu if you're not offering it. This is by far the worst burger king in southeast wisconsin
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January 2024 by Ameria Meeks
Very unprofessional people that work there I called the store to talk to a manager and the girl who answered just put me on hold but before she did she was laughing with one of her co workers my food tasted salty my chicken sandwich tasted like it was cooked in old oil and I did not feel good after I ate so I don’t recommend this place at all
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January 2024 by Samantha Treziak
They are very rude at this store!
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December 2023 by Taylor Staples
Typically food is pretty good. Recently Wednesday evenings there is a black woman with curly hair that is very rude. The way she speaks is has no enthusiasm for her job. She doesn’t let you use your coupons with your”crown points” that you earn every time you go. It’s not a coupon. It’s the points you accumulate for items. She doesn’t listen, talks over you and ignores your concerns, I heard her yelling at a customer behind me. She must be a manager but she is honestly terrible. She was even talking bad about a customer right in front of me. She looks very sloppy and unappealing to the environment. Every time I go and see her working I leave and go somewhere else. It’s used to be great before she started working this shift. I would go once a week. It’s sad how much one person can change your entire experience. I worked in the food industry for over 7 years. This is not how you treat customers.
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November 2023 by Dave Cheney
I work across the street from this store. They are NEVER open.The windows are dirty.Did I say they are Never open ?The franshisee should be in a different business.I drive past 20 times a day and never see more than one car and I think it belongs to the ownerI guess anyone can qualify for a franchise.
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November 2023 by Lydeilia Berry
Leaving this review for Nicole bcuz she was awesome. The drive through wait time was running slow but she made sure to get my order correct and was super polite!!!
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October 2023 by Michelle Janczak
Manager Nicole was super friendly and gave awesome customer service!!!!
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October 2023 by Kevin R
I have read some of the other reviews and I honestly believe they have mistaken this BK for the one on Durand. My family loves BK and we tried the one on Durand several times and each one was a complete disaster! Customer Service was trash, the lady was completely rude on the speaker that I just pulled away and went to Popeyes next door. I now drive past that BK and go to the one on Washington Ave. There the Customer Service has been nothing less than excellent. The food has always been fresh. The last couple of visits, my order has been taken by Nicole and her Service is perfect and I told her that she needs to teach the other BK on how to treat customers. Nicole has been very friendly and she is able to hustle to ensure fast service! Excellent balance!!! I refuse to visit the other BK after the service from Nicole at this BK!!!
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October 2023 by Johnny Ydunate
The night manager Nicole went out of her way to help me to get my order. She didn’t hesitate one bit. Thank you so
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October 2023 by Jill Nunn
I had trouble with the App and Nicole was great! Will continue to come back to this location.
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September 2023 by Jeremy Bates
Staff here are on point! Food brought back memories, perfect.
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August 2023 by Robert W
The image posted is a $14 dollar meal. Let me say that again. The image, of the burger king burger is a 14 dollar meal. The staff was great but the price is what I would expect in a MUCH finer establishment, this is a burger king that thinks it's Gordon Ramsay's to bad the taste of the food is no where near that good.
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August 2023 by Andy Lui
I was actually able to get a whopper Wednesday whopper. Everything came as ordered, too. Fries were hot. All the toppings were correct. Good job!
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August 2023 by Heather Parker
Good food, hit or miss on service some days
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July 2023 by Psycho Civic
Customer service is trash. They act like you're bothering them when you order. They charge for each condiment. The whole experience is just horrible.
