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February 2024 by Wave Cross
Last week, our family rented a car from Avis in Racine, Wisconsin, and we were thoroughly impressed with the entire experience. Adam, the representative, went above and beyond to ensure a smooth and pleasant rental process. He was knowledgeable, patiently addressed all our questions regarding vehicle options, pricing, and insurance, and even showed genuine interest in understanding our family's needs to recommend the perfect car.The car itself exceeded our expectations. It was clean, spacious, and perfectly suited for our family trip. Overall, thanks to Adam's exceptional service and the great car provided, we had a fantastic experience with Avis Racine and will definitely be returning customers.
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February 2024 by Nikkie Milford
Great customer service
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February 2024 by Mamoun Alzubi
Nice car worked great for our trip. Also fantastic customer service definitely would rent again from this place
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December 2023 by Rich LoCascio
Vehicle was filthy when I picked it up!!! Next, I was strong armed into accepting a $200 security deposit that was nowhere to be found in any paperwork I agreed to and signed. Corporate has already been contacted, and the case has been escalated. Underhanded business tactics and negligence... BEWARE!!!
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December 2023 by Anurag Pande
I would like to express my appreciation for the excellent service provided by the individual at the counter, whom I believe is named Adam. His assistance was truly commendable as he guided me through every step, providing clear and thorough explanations from the beginning to the end of the process. I felt well-informed and confident, as he left no room for questions. Moreover, after handing over the key, Adam took the extra step to enlighten me about the car's features, leaving me genuinely impressed by his level of service and knowledge. I am grateful for the exceptional experience and commend Adam for his professionalism and dedication to customer satisfaction.
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December 2023 by Alexander King
Quick service & free upgrade.However they charged me $189 two months after I turned in my rental saying it was damaged. But never sent me a notice of the charge or any information about it. I will be disputing.
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December 2023 by Bernice sanchez
Had an awesome experience with Avis car rental, Great service definitely would rent again from this location.
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December 2023 by Sowji Kalyanam
I’ve rented car from this place recently, everything is great price, car, and loved the service the guy was very helpful
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October 2023 by Dave B
Convenient off airport location for car rentals. My go to place for rentals in the Racine- Kenosha- Milwaukee area
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August 2023 by Carol Payton
Adam is amazing! Very helpfu. He needs a raise
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August 2023 by Ashlee C
This is the only Racine Avis location and unfortunately it tends to have the cheapest rates in town. The customer service of the only agent, who is also the manager and seems to be the only worker from my multiple rental experiences, is not great. Unfriendly. My most recent rental was dirty. Past rentals, the agent was late for the scheduled pick up/ not open. I use Avis because I am able to get a company discount, on top of the generally cheaper rate; otherwise I avoid this rental location at any cost.
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July 2023 by Gabriel Muñoz
Agent was 15 mins. late for pickup, vehicle was dirty on the outside, getting it washed delayed us further. Once luggage was being loaded notices interior was also dirty with pet hair and sand.Once agent showed up he was very helpful and knowledgeable, explained everything clearly and thoroughly. Vehicle was pretty much brand new, 9k miles, drove great, very comfortable, no issues.
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July 2023 by Bill L.
BAIT AND SWITCH!You make a reservation, but when you arrive to pick it up, they tell you your reserved car is not available. They have this "upgrade" which will only cost you $30 extra per day. You are a HOSTAGE!Do not rent from this location, as the local management has questionable business practices.
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May 2023 by Rami Daana
Very nice service and professional. The guy helped me with my rental need and took good care of it
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May 2023 by L.C
I rented a car for one day. It was on the hotel property which made it convenient. The employee needs help and training.
