February 2021 by Brad Beecroft
Waited 2 weeks for dryer to get fixed, showed up trying to sell my wife expensive warranties, didn't even have the part with. 150 he charged my wife, never even fixed the problem. Very unprofessional! Went and just bought a new dryer, not from Sears....
November 2020 by Christine Scott
I would like to acknowledge one of your employees at the Rice Lake Sears Store. I called the store in desperate need of an oven as mine currently shorted out and burnt up, your employee Meagan was the lucky employee whom answered when I called. In this already trying time of Covid and Thanksgiving right around the corner. Meagan was an absolute delight, she invited me to come in and look around but did not hesitate to offer the same knowledgeable assistance over the phone whe
October 2020 by Carol Hannah
We bought a refrigerator from there. It came in early for which we are grateful. However, my husband made it very clear to the workers at Sears that I am deeply sheltered and very high risk for Covid 19. My husband was assured that when it came it, the delivery people would be masked. Not only were they not masked,when my husband offered the lead man a mask, he refused. Of course when his helper came in, he, too, had no mask. We have had no one in our house since early M
August 2020 by Michael Fenix
Great store got a good deal on an LG washer.
June 2020 by Lou Ellen Fry
We went stove shopping. A very knowledgeable young lady named Megan answered all of my questions. She was friendly and nice. She helped us find belts for our Vacuum then helped with a stove. We went back today and a nice young man closed the deal.
May 2020 by Michael Fenix
great prices and staff, real friendly, especially the new guy that started this week. he was really helpful getting me my lawnmower blades.
May 2020 by Brooklyn Hope Siler
great store, friendly and knowledgeable staff!