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October 2023 by J.J. Gusho
These guys are wonderful to work with, Mike in particular! We've had to use their services a few times now, with different vehicles, and each time they go above and beyond. Very much appreciated!!
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October 2023 by Conrad Farner
Came in to make an appointment to get a tail light fixed, they fixed it on the spot at no charge in a matter of minutes. Best service I’ve ever had anywhere! Highly recommend!Service: Electrical
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September 2023 by Jon Tallon
I've used Merton Auto Body three times now - once for a major repair (hit a deer), and twice for smaller bodywork. Each time they were helpful, reasonable, and friendly. I get the sense the employees there actually like the work they are doing. I'll keep coming back to them - they are the best auto body shop in the area!Service: Body & Trim
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September 2023 by Amy Fischer
My father, who has mobility issues, needed help with something very small on his car. The folks here got him in and out in a few minutes and didn't even charge!! Really good people here. VERY clean facility!
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July 2023 by Joseph Jennaro
I had my vehicle serviced there after I hit a deer. Before the accident I had no issues with vehicle’s performance.Once the work was finished the check engine light went on,. When I asked to have them look into why the light was on, their response was quote, “it was like that before the accident.”I took it to my mechanic. He found the oil was two quarts overfull resulting in my engine having issues. I have also been having problems with my traction control light going resulting in a loss of power. This never happened before I hit the deer. I was offered zero help from Merton Auto Body. They lost a customer.
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June 2023 by Tom Balestrieri
Had my wind shield repaired there 2 different times very impressive place. If I ever need body work done it will be here
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February 2023 by K Hill
Great service here. Unfortunately have had to have the same car bumper repaired here twice. Arrowhead student drivers aren’t the best or the brightest ? But each time I had fantastic service. One time the damage was just a paint scrape that buffed out and they didn’t even charge me. The other time was a full bumper replacement and everything went great and as expected.
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January 2023 by Brenda Ellickson
I highly recommend Merton Auto Body for any collision or auto repair needs. I've had the unfortunate luck of needing work on my car twice in the last 4 months. The second time around, there was no question... I was definitely bringing my car to Merton! I had a great experience with everyone I interacted with. They had my estimate done within a few days of dropping my vehicle off and handled my insurance claim with ease. Both times they were able to work my repairs into an already full service schedule and my car was completed much earlier than anticipated. They also do a great job at calling with updates throughout the entire process. I've already recommended Merton to several people!Services: Painting
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October 2022 by Tom Biga
Always had good results however last one was the worst ever and will never come here again, so my moms car was smashed up, they did the estimate and made an appointment to fix which was 3 long months later are you kidding me? Then the day comes and they never ordered the parts hear this one they wanted to tear the car apart to see if there was other damage, does this make sense to you? I did not think so why did they put my mom in danger? Don't know but BEWARE! THIS PLACE IS CRUCID SINCE BRIAN LEFT, ALSO JUST HAPPENED I HAD TO PAY ANOTHER SHOP TO FIX REPAIRS THEY "FIXED" ON MY BOAT FENDER. DID THEY RE-IMBURSE? #### NO. BEWARE STAY AWAY. Never thought i would say that but even the insurance said this don't sound right, they are just don't want to do they job, they just want it totaled. Is that the care you want when you go somewhere? Do you want them putting your family in danger driving a damaged car cause you have to work, just knowing you have to limp around till they fix it then the don't. Horrible way of doing business, did they try to work it out with us? NO!!!!!!!!!!!!!!! OF COURSE THE INSURANCE TOOK CARE OF THINGS AND FOR SURE GOING ELSWHERE SINCE THIS PLACE TOOK 3 MONTHS TO ORDER PARTS WAIT DO NOTHING!Services: Wheel alignment
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September 2022 by Michael Creed
While we had several communication issues along the way, one of which was a really big deal to me, this is a body shop and, therefore, the quality of their body work is far more important than the communication issues and expectation management that I feel was lacking during a very busy time for this business (multiple hail storms back to back).While we're still working out some issues with the clear wrap (which was done by another vendor) the fact is, the other body work and paint is top notch. I'll go so far as to say the paint on the new hood (I had a direct deer hit) is "beautiful." Black metallic paint and it looks very good and is five star worthy.I think that in a less crazy time, this business would've been amazing across all parts of the process.Services: Body & Trim
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September 2022 by Roger W
I've had 3 cars repaired at Merton Auto Body and I couldn't be more impressed by their professionalism. The shop is clean. Estimates are done quickly and I thought very reasonable. Everyone I've dealt with has been really friendly. I'm definitely a loyal customer.
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August 2022 by Robert Goll
I hit a deer with my truck. Worked with Mike McHugh starting as the estimator. He is top notch. The work done and the detailed cleaning of my truck is superior.Services: Transmission
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August 2022 by Aaron Cain
My family and I have been using Merton Auto Body's services now for decades. They are bar none the best at what they do. Thanks guys!Service: Painting
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July 2022 by ingalls 71
Arrived for my 8am and they said I needed to wait an hour for the estimater to show up. They never bothered to call me to apologize!
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July 2022 by Lori Crawley
Great/friendly staff. Timely repairs. Very helpful and work looks greatService: Body & Trim
