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February 2024 by Bridget Botts
I ordered a floral arrangement for my mother’s memorial service. I gave an idea of what I wanted and David & Lauri came up with a beautiful arrangement that was just perfect. They treated me respectfully and were compassionate and empathetic to my situation. Will absolutely order again!
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February 2024 by Courtenay Huff
Personable, helpful, and focused on delivering a quality product. I can't say enough about this business. Even when it is freezing outside, they take great care to deliver. I was concerned that an arrangement might get ruined if delivered when no one was home, but the owners reassured me that the call to make sure someone is there to receive the order so that it would not sit outside. What a joy. Thank you for being such caring and attentive business owners.
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February 2024 by Cynthia Smith
This is quite possibly the WORLD'S WORST FLORIST.I've never had so much difficulty ordering flowers for anyone ever. First, they left an ugly message on my husband's voicemail about reaching me (because I don't give my phone number out and they tracked his somehow). Next, they tried to substitute the purple orchid I ordered with a white one, despite my order saying NO substitutions. We finally settled on how to resolve that, and then they continued to contact me repeatedly to figure out when my friend was home (because they refuse to attempt delivery without confirmation the recipient is home).They wouldn't even make one delivery attempt without charging me $11.95. She lives less than a mile from them. They even suggested she come pick up to the store and pick them up! How tacky. David called me up just now accusing me of "resisting them at every turn" and yelling at me simply because I didn't want to give them my friend's phone number and wanted the delivery to be a surprise. BUY ELSEWHERE.
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July 2023 by V L (Sussex)
This full-service floral shop is the only game in town. Lauri is the head florist, has over 30 years of experience, and it shows. It is 100% family owned by residents of Sussex, and operated by three generations of the same family!Weddings, parties, events, funerals, and general occasion fresh flowers and plants are just a part of what she does. Every customer is made to feel like they're the only one, even though that couldn't be farther from the truth. They've served literally thousands of people.Be wary of the fake reviews by "Aracelys Torres", "Wilma Rojas", "Rachel Wick", "Tiffany Kells", "Jen Dawn", "Collin Gillen". I verified with the owners that not one of these people have ever used the business.You also might see many fake reviews by Bruce Ailey. Those include the "Bruce Robert" account that is his main, plus "Brett Williams", "Robert LaBello", "Gary Fryda", "Ghost My Whisperer", "Yashi Wright", "Steve Bielinski".No clue why Google allows this guy to keep harassing people like this. He is also impersonating the owner by making a fake "David Ailey" account and spamming other businesses, so watch out!
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July 2023 by Rose Torres
They did a great job on my flowers i will be going back
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May 2023 by Bonnie Caldwell-Miller
I am a real person, who purchased from this business, I am not a fake review as one review suggests. I gave the invoice if google wants to verify my purchase. I think that some if the positive re Jews might be fake. Some how they took down my review. This is what happened: November 2022. I ordered a $50 arrange for my daughter who had a new baby, the “arrangement”, it was poorly done, the flowers were sparse 5-6 flowers and fillers ($8 worth at the grocery store), she said what do expect for only $50? I said I expect to look like the picture of what I ordered. They will not give you something like the picture. If you want pictures of what I ordered and what was sent contact me. The managers was very rude, short and snippy. I contacted her the say the flowers that were delivered were not what I ordered and poorly done, I even sent her a picture of what I ordered and what was delivered. - completely different- basically it looked like they picked out flowers that were almost done and what was left in the cooler and shoved them in a vase. , she made no attempt to make it right. I ordered another bouquet from a different florist for the same $50 and it was beautiful. Buyer beware
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May 2023 by Kathleen Siverling
I use Sussex Country Floral, I won't go anywhere else. The company I work for regularly sends arrangements to employees for various occasions. I personally order from them and have never been disappointed with the service or the floral arrangements. They go out of their way to deliver what is ordered. Love them
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May 2023 by D A (Sussex)
This full-service floral shop is the only game in town. Lauri is the head florist, has over 30 years of experience, and it shows. It is 100% family owned by residents of Sussex, and operated by three generations of the same family!Weddings, parties, events, funerals, and general occasion fresh flowers and plants are just a part of what she does. Every customer is made to feel like they're the only one, even though that couldn't be farther from the truth. They've served literally thousands of people.Be wary of the fake reviews by "Aracelys Torres", "Wilma Rojas", "Rachel Wick", "Tiffany Kells", "Jen Dawn", "Collin Gillen", "Bruce Robert", "Brett Williams", "Robert LaBello", "Gary Fryda", "Ghost My Whisperer", "Yashi Wright", and more. The business verifies every one of their reviews and none of these are real people that ever purchased from them.
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March 2023 by Noel K
AMAZING service and beautiful arrangement. We needed an unexpected bouquet delivered same day and boy did they deliver!!! The woman who answered the phone (sadly I forgot her name) was so kind and helpful. The particular flower we wanted was out of stock but she recommended a gorgeous replacement. The arrangement was so beautiful and meant so much to our friend. We will definitely be using you for our future floral needs! Thank you!
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March 2023 by Natasha J
Thank you for helping us send flowers to show our love to someone. Extremely fast delivery and beautiful arrangement.
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May 2022 by Sarah Hutton
Needed a short notice boutonniere, and called less that 24 hours before needing. The person on the phone was absolutely delightful and understand! Quick swap about colors, and the order was set and ready to be picked up in time. So very thankful for the speedy recovery for my situation!!❤️Also used to send a beautiful arrangement a while back, all online, and all perfect
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May 2022 by Outdoors With Shawn
The service was very personable and professional. They delivered a beautiful arrangement to my Grandmother's wake that made us smile. My Grandmother would definitely approve of it and that's all that matters in the end.
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March 2022 by Laura F.
I was looking for a gorgeous bouquet of flowers for someone in Wisconsin. I do not like to do a 1-800 or large chain because I've been disappointed so often. I also prefer to support local small business. Sussex Country Floral not only created the most beautiful arrangement but went above and beyond with trying to fulfill my exact wishes. I highly recommend them and plan to use them if ever ordering in WI again! Five star!!!
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February 2022 by Addie morris
I called late and needed a same day delivery, the shop told me it would not be possible but in the end made it work and got the flowers out that day. The person I spoke to on the phone was super helpful and very understanding. First time ordering here and I would recommend. Thank you!! Very happy with the service.
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September 2021 by Lexie McClellan
Just wanted to say thank you, as the flowers I ordered to surprise my mom on her birthday are beautiful. I appreciate the fact they arrived on time and look so great. I will be back for the next occasion, thanks again!