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October 2023 by WASABI IS BETTA THAN U
they cut my nails perfectly!!! theyre so shiny! store is clean
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October 2023 by Samantha Dominiak
rushed pedicure, awkward environment. nails weren’t even fully painted i repainted them myself once getting home. got them redone at another place a week later and felt way better being there (staff was friendly and welcoming and communicated with me throughout checking if i needed anything and if they could do anything more or better) and with the service i was given. just disappointed, expected better based on reviews.Service: Pedicure
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October 2023 by ann harrington
I got a dip and toe nail change.The dip was literally peeling within a couple days. I called them and he basically said he doesn't know what I was doing to my nails!!! I always have dip and this has never happened.This was my first and LAST time there!!!Dips last 2 to 3 weeks, if not longer!!!Services: Nail polish changes
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May 2023 by Marisa Koepp
I had scheduled my wedding nails with a few family and friends and tried to re-schedule the time 12 days in advanced and they could not accommodate (which is fine), however, the customer service leading up to that point was EXTREMELY rude. Flat out refused to work with me. (i.e. suggesting another time/date that would work perhaps??) Sparing you most of the details, I would just avoid this place. Thankful I dodged a bullet!
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April 2023 by haise collazo
Very relaxing and professional and they did an amazing job with my pedicure!!! Love! Love! Love!
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December 2022 by Craig
Super friendly service. Reasonably priced. Clean and professional staff.
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October 2022 by Monica Waddington
I just moved to the Sussex area and have been getting powder dip nails for years prior to this. I tried Sussex nails for the first time and thought I found a great new place. The dip itself was a great experience. The problem I've discovered is the quality hasn't held up. 1 week in, I had a crack across almost every nail and some chips. I'm now not even to 2 weeks in and some of my nails have completely cracked off (down to my real nail too). I called and explained my experience and all I was told was they don't offer any guarantee on their nails. No offer to fix it or schedule an appointment. Nothing, they just hung up after I explained to them what happened. Not even an apology. I'm very disappointed that Sussex Nails doesn't stand behind their products or work. This may have just been a bad batch of powder or something wrong with the process they did, but I've just not had dip crack, break and chip this badly ever. I'm either looking for a new place or going back to Love Nails.Service: Dip powder
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October 2022 by Steve Vogt
There is no better place to go for your nails. The service is top notch, "thanks Kevin!", the quality of the work is impeccable, and thr attention to detail makes this place the best around.My wife and I go every couple of weeks for a pampering session. We have never once been anything less than blown away. Every time!
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October 2022 by M
I made an appointment for 2 gel manicures for me and my mom & when we arrived, my mom decided she wanted a pedicure instead, but would need her gel soaked off. There were maybe 3 cars in the entire parking lot (not busy) and we were there 2 and a half hours before they closed for a scheduled appointment. We were turned away because the man said they didn’t have time for the soak. Horrible customer service. After looking at these reviews, a lot of similar feedback on the same individual. This was my first time here, I won’t be back.
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October 2022 by Chris Dicks
I took my daughter to Sussex Nails for her birthday and we both had both had French gel manicures. Four days later my daughter's nails started to chip and looked terrible. I called them and they said there was nothing they could do. Very dissatisfied with the service. Do not.recommend.Services: French manicures
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September 2022 by THERESA HANAMAN
10 minutes late and they wouldn’t take us or get next appointment. Worst customer service. Man was rude.
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August 2022 by Pamela Mcgaughey
A very sweet lady did my French gel manicure and pedicure today. She must have felt how lonely I am and gave me such a beautiful massage on my feet, legs , hands and arms. She was so kind. Thanks Julie. Looking forward to seeing you next month. Thankyou for the beautiful nails today.Services: Pedicure
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August 2022 by Kim Krieger
T did my manicure and I was very happy with her. I will be back in 2 weeks.
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June 2022 by Allison Caswell
I've had wonderful experiences here! All of the employees are very nice and do an incredible job. Everything is very clean, and there are a lot of different polishes to choose from. I highly recommend Sussex Nails!Services: Nail art
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March 2022 by Lea Kolbeck
Very nice employees, but my nails didn't last long after getting an acrylic fill with gel polish. Clean work though.
