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December 2023 by Marty Schubilske
Closed early.
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September 2023 by Daniel Pittenger
Not sure what is going on with GNC as all the locations are closed during normal hours. Went to West Bend around noon Saturday and was closed all day. Drove 45 min to this location and was also closed! I canceled my membership and went to Vitamin Shop accross the street and gave them my money instead. GNC needs to fix there staffing and store issues or they will continue to loose business.
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July 2023 by james dorman
Update your hours here at 4:35 on a Sunday. And it's closed. Came in just for it too
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March 2023 by Arnou Djumanta
Good stuff and good service in general
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February 2023 by Marques
I drove to this location a few times during business hrs to find out that it's closed way before closing time. I also tried going 2 hrs after opening time. Call first.
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July 2021 by Luis Diego Hernandez
My experience in this store is always amazing! Skyler and all whole staff are extremely friendly and helpful! Great job guys…
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June 2021 by Brett Peplinski
The inventory at this store is great. It’s a shame that they have a major issue with their employees opening the store. Don’t go unless you call to make sure they are open. This is my second time in a row waiting outside of the store along with other customers very confused. Maybe they should consider signage if they can’t staff their location.
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May 2021 by Cassandra Hirsch
I’ve never been to a store with such unprofessional service. The girl behind the counter was on the phone with a friend and didn’t bother to hang up to greet us. Even when I awkwardly approached the counter to ask a question she continued her phone convo as she helped me and didn’t even listen to my question because she showed me a product I hadn’t asked about. Finally she hung up and as I was checking out, a song with F bomb after F bomb was playing. I’m not offended by the music but it was just so weird and unprofessional. The store was clean but the selection was lacking. I recommend hiring professional employees to be the face of your business. I’ve frequented GNC for years and was extremely disappointed with this shopping experience.
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May 2021 by Barbara Thompson Roethle
Stopped in to pickup a supplement, one customer shopping, the clerk, a young girl was busy flirting and leaning allover the racks with a male friend, took off her mask too. Never said hello. The only time she spoke, other than to the guy she was flirting with, was to the customer who went to make a purchase. She said "yo, what's up". Really?
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September 2020 by Nicole Reve
WORST EXPERIENCE EVER!! WORST CUSTOMER SERVICE EVER!! I went to this store on a Sunday and got my usual supplements and they asked me if I wanted to do the auto send out for supplements and told me it would come out the following month when the order is sent, well, they did not honor that. They send me the same supplements I just bought 2 days later.Tried calling there corporate office and the automated system is completely a mess. It hung up on me 3 times and it took 2 hours just to get in contact with someone. And when I did, they were extremely rude and told me I gave them permission to take out of my account, which I did not give them permission to take out of my account until October 16th. Then they told me it would take 5-7 business days for them to refund my money. And when I advised them I would over draft because that's my bill account, they told me they would give me $10 in credits. Totally unacceptable. My fees for over drafting are $35. I thought I would be saving money and it ended up costing me more. I would not recommend this service, especially if you have scheduled payments because they do not honor the dates that you confirm in person. They were totally dismissive and just did not care that they made a mistake and kept telling me it was pretty much my fault for setting up the auto service. That experience definitely has me looking for another supplement store. Everyday people should not be treated like this when it's not an error on their end.
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February 2020 by Missy Corson-Klein
Store hours mean NOTHING to the management here. Many, many times an hour or more after opening no one is here and doors are locked. ie right now!
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February 2020 by Linda B.
Manager Ashton was the best! Had problems with online order. Called and Ashton offered me to come in store and purchase. It was the best experience after several deterrents with the credit card customer service, he assured me we could get the best deal and I did!
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August 2019 by Dean Harthun
The nice lady helped me find what I was looking for and made sure I got the proper discount
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August 2019 by Terrence Eggleston
Daja the service person was very knowledgeable about the different products. Very friendly and professional
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April 2019 by Crystal Sanders
The clerk was very knowledgeable, courtesy and kind.