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August 2023 by breleigh laufer
Great workplace, all employees were kind and sweet.
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January 2023 by Google user
I've used BG Decal and Apparel for a few gift items and I've been nothing short of thrilled with the results. I haven't used them for screen printing, only embroidery jobs, but even with complicated designs, they came out better than expected. Communication along the process was great, and the turnaround time was completely reasonable. This is such a great option for custom gifts, like the custom embroidered caps I've had made. The pricing for these jobs has been fantastic. I will be sending them a lot more business in the future.
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December 2022 by Matty Field
I've used BG Decal and Apparel for a few gift items and I've been nothing short of thrilled with the results. I haven't used them for screen printing, only embroidery jobs, but even with complicated designs, they came out better than expected. Communication along the process was great, and the turnaround time was completely reasonable. This is such a great option for custom gifts, like the custom embroidered caps I've had made. The pricing for these jobs has been fantastic. I will be sending them a lot more business in the future.
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October 2022 by Kati Rusch
I wanted one t-shirt made with dual color letters and got exactly what I envisioned and it was done quickly and for a very reasonable price - couldn't be happier with the service
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September 2022 by Gina K
I would NEVER suggest this company to anyone. My intention was to "shop local" while putting together products for our fundraiser. Not only was their pricing on apparel way above what I found online, but their communication skills are terrible as well. FYI - Don't bring your own apparel in to be printed because they will charge you $2 per item just for not going through them.I sent multiple emails CLEARLY identifying what I needed on golf balls and they couldn't take the time to read any of them to get a quote right. Then they tried charging me $5+ PER BALL to have it printed after I was told by Amanda that it was $5+ PER SLEEVE of balls. Besides this mistake, Amanda was otherwise pleasant to work with.Jess, on the other hand, should not be allowed to work with the public. When speaking to her face-to-face, she couldn't have looked more annoyed that I was there. No hello, no smile, no have a nice day - NOTHING!I will take my "shop local" business somewhere else.
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June 2022 by Josh Selness
Over the past few days, I have been looking into getting merchandise for my business. I have had many questions throughout the process, and called to get them sorted out. One of their employees Jess has answered all of my questions and helped to make sure the process is as easy for me as possible. The service I have experienced thus far has been amazing, and I am looking forward to placing my order!
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August 2020 by Jackie Kraemer
This company was supposed to print shirts for a fundraiser for us and there were multiple problems with the order. I went to Gena the owner to try to rectify the situation, and see if the shirts could either be redone or refunded. She was rude, refused to refund, or help in any way. She shouted over the phone and was completely out of line with one of my volunteers that came in with the orders that needed to be fixed. I will be refunding the customers even though she has a 'satisfaction guaranteed' on her receipt. Her poor customer service and obnoxious behavior speaks volumes. The quality of the items was poor, I would never recommend this place to anyone.
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August 2020 by Tracy Trepanier
If I could give them 0 stars I would! The owner is extremely rude and uncooperative!! BG Decal and Apparel LLC messed up our order and would not redo it or refund our money! I would not recommend this place!!
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August 2020 by Tracy T.
If I could give them 0 stars, I would! This place has horrible customer service and the owner is extremely rude!! We ordered shirts for a fundraiser and they completely messed up the order and refused to redo them or refund our money! I do not recommend this place what so ever!
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August 2020 by Dan Cehanovich
Excellent. Great staff, quality products, and fast service. I had an item embroidered and it was very fast and looked awesome when done. Prices were reasonable and the staff was very easy to work with and very friendly. Will definitely be back for more items to be done.
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August 2020 by Antonio Rafael Gracia
They are the best priced company for embroidery and more..
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January 2020 by Jenifer Gall Rowley
Gena was simply amazing to work with. She answered my many questions promptly and thoroughly. I had a tight time frame and she was able to meet my deadline. The website she setup was beautiful and professional. I cannot wait to work with her again!
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May 2019 by WLCFS-Christian Family Solutions
We are very thankful the above and beyond service they provide for our organization. Thank you BG Decal!
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April 2019 by J. Marks
Wonderful customer service. Friendly and artistic. They always do an awesome job.
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December 2018 by Alexandra Herther
They are awesome to work with and so helpful! I love they have the storefront to look at the items before you order and Gena is very knowledgable about the products! We will definatley use them again and recommend them to anyone we can!
