They actually allow ppl like this to run a bank .....I'm going back to my old credit union. They at least have tellers with a diploma and able to answer simple questions. The one lady I got on the phone even questioned wether or not she was the manager.
From First State Bank
First State Bank offers free personal and business checking, commercial and farm loans, home mortgages, credit cards, savings and retirement options, along with online and mobile app technologies to make day-to-day banking easy. As your community bank, we are a knowledgeable and dependable partner serving 8 communities in Waupaca County and throughout central Wisconsin: New London, Auburndale, Clintonville, Manawa, Marshfield, Stevens Point, Waupaca, and Wisconsin Rapids. We proudly give back to the communities we serve through donations to local charitable organizations and the volunteer efforts of our staff.