-
February 2023 by Kelly Reed
Mark was not equipped to help with the issue I had, but he went above and beyond to put me in contact with someone that could.
-
July 2022 by Ra A.
UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to fix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket.Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions.Avoid A&M Mobile Mechanic if at all possible!
-
June 2022 by Austin Farias
After breaking down just outside of Laramie, I called him and explained my issue. Being my first time breaking down, my step dad helped me get everything all figured out. He was supposed to arrive first thing the next morning to help get me on my way, well he no called no showed and now refuses to answer any phone calls or text messages. Worthless. Don’t so business with him.
-
May 2022 by Trisha Juhala
We blew a tire at 10am and called to get a mobile service to come repair the tire. We spoke with a guy and he said he was going out to another call and had 40 mins out, an hour of repairs and 40 mins back in. I called him back around 2pm and asked what time he would be able to get there and he said 30 mins due to having to find the tire. I called back at 2:45pm to make sure he found a tire and he said he was having trouble finding one but was at another shop. We had called that shop earlier in the day and they had the tire so I told the guy that was supposed to be coming to do the repair that the company should have one. It was about 3:30pm and I had to call the guy back. I asked if he was still coming to fix the tire or if I needed to call someone else. He told me to call someone else. After I had contacted Boss Truck Stop and made arrangements for them to come fix the tire the guy named Mark that works for A&M pulls up and asked if we got someone coming to fix it. We said yes and he didn't respond just drove off. Boss came out and fixed it within 45 mins of us contacting them. Will never recommend this company to anyone. Mark was absolutely horrible to deal with.Service: Tires
-
April 2022 by AGAMJOT purba
My semi broke down on I80 called a and m. The mechanic came within an hour diagnosed the problem. A brake chamber on the drive axle blew so the air was leaking. He fixed it in no time and the price for the services was very reasonable. If anybody have any problem near walcott n rolins area let em know.Service: General repairs & maintenance
-
April 2022 by RA Arnold
Not a good experience with A & M! I accidentally locked my keys and phone in my 2021 F150 in a remote part of southern Wyoming that does not have cell reception. I was able to get a ride to the nearest town to make some calls. My wife contacted Ford Roadside Assistance for a "remote unlock" and we also started the process of trying to unlock the vehicle with the Ford Pass App. After 40 minutes the Ford Pass App showed we were successful in unlocking the F150. I was able to get a ride back to the vehicle and it was unlocked. I gathered the keys, phone, etc. out of the vehicle, locked it back up and left the vehicle for 5 hours. When I was away from my vehicle, Mark with A&M showed up and decided to attempt to unlock my vehicle. He didn't ask anyone for permission or speak with anyone about the vehicle or it's status. While he was trying to unlock the vehicle, Mark did quite a bit of damage to the paint, door seal, dash and interior door panel.I have spoken with Mark about the damage he did to my vehicle and during our conversations he said he would take care of it through his insurance and that he didn't want to ruin his reputation. Well, here we are 3 weeks later and he will not return my calls or my texts. I don't want to have to bash Mark on the internet, but the estimate to repair my new vehicle for his carelessness and unauthorized attempted break-in is almost $2400.At one point in our conversations Mark gave me his word he would get back to me and take care of this situation. Mark lacks honesty and integrity. I'm sad that I have to write this review and hope Mark will contact me to get this issue resolved before I have to take further action!
-
March 2022 by Joshua Mulder
While I did not end up using A & M Mobile mechanic, I had attempted to use them and at no fault of their own they were not able to obtain the part needed to repair my vehicle. He was courteous, kind and prompt with what he could control, I could not have had a better experience with such a nice guy named Mark.
-
December 2021 by 307 Wyoming
A bit hard to get a hold of at the beginning but I'm glad they answered
-
November 2021 by Anaïs Reine
A&M was so awesome! We were just traveling through WY and blew a tire on the highway on our horse trailer. We didn’t know what we were gonna do, but he had us back on the road within 45 mins from the start of our issue. He had everything we needed and was very easy-going. Very professional and very reasonably priced. He didn’t even need us to unload the horses somehow. We were so relieved that he’s out here. He made us go from panic to on the road again in no time with no sweat. Thank you SO MUCH!Service: Tyres
-
November 2021 by alison briggs
I was hauling my 3 large horses from Colorado, when I had a trailer tire blow out on the highway, with no spare to replace it. Mark, saved the day. He had me up and running within 45 minutes of calling him. He was very quick, kind, and easy to talk to. He also gave a very fair price and went out of his way to come help me when he didn't have too. He was technically going the opposite direction, but still helped anyway. Thank you Mark!Service: Tyres
-
October 2021 by Theresé Julo
Mark is fabulous. I would rate him higher than a 5 if I could. We called him @ 5:30 pm & he came right out to the truck plaza we were stranded at. He was so helpful, resourceful and got us back on the road. He gets lots of calls for mobile breakdowns on I-80. Be good to him he’s a super nice guy!Services: Steering & suspension repair
-
August 2021 by Anna Schoonover
Mark was wonderful. We had called everybody for help. Drove to peerless and was 1 minutes late and they wouldn't even consider staying open to help. Mark worked on our tires for 2 hours and got us back on the road safe and sound. For the job he did the price seemed low and he is worth so much more. Everybody if your in his neck of the woods and need help this is the person to callService: Tyres
-
August 2021 by Kristopher Phillips (ChronicledMonocle)
Called and left a voicemail, sent a text to their SMS number twice, and never got a call back or any contact whatsoever. I spoke VERY clearly and gave my full phone number twice to ensure they got it. Ended up going to RB Repair down the road because he called me back within an hour and got me in the next morning. Was back on the road within 4 hours of repair start. Maybe they were just busy that day, but still unprofessional not to follow up with a potential customer at all.
-
August 2021 by Jay Jones
Honestly one of the worst mechanic shops I have ever been to in my entire life, and I have been in this world for over 40 years. Extremely disappointed, the owner was extremely disrespectful towards me. Wouldn’t answer none of my calls wouldn’t call me back.
-
June 2021 by Larry Reid
They helped me when I blew a turbo hose clamp while traveling through Wyoming. Great person with fair prices.