June 2020 by Benjamin Page
Well, where to begin... I guess it started when we broke down on a Sunday afternoon at the Flying J just west of Rawlins, Wyoming. The welds on my trailer hitch had cracked and were failing. The hitch was close to falling off. I was towing a vehicle on a trailer so I had to get it repaired before travelling further. We called mobile repair folks, none of which were able to help me as they didn't do mobile welding. I looked on the internet and found High Desert Welding. We spent the night and had the truck at High Desert early the next morning. Shannon was there early and made sure I was comfortable. When Tim came in, he pulled it into the shop right away to take a look. Tim decided he could fix it, and fix it he did. I was looking at replacing the entire hitch assembly as it wasn't as strong as I felt I needed to safely tow. Now, after Tim repaired and improved it, I have decided to keep it as it works wonderfully, as it should.We were stranded, and they made us their priority that day. He spent half his day fixing us up so we could get home safely. The quality of the work is fabulous, and the quality of the people are even better. As a Regional Manager for a fluid power company, I have worked with more fab shops than most folks. I can say that High Desert Welding is one of the best. Tim, Shannon... thank you for taking such good care of us that day. You both went above and beyond and I will never tow another thing without thinking of you and High Desert Welding in Rawlins, Wyoming.
