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October 2023 by ry Ca
Huge shout out to John and Chad, splendid guys. We had an alternator failure and they aloud us to utilize their tools to complete the task. They're the true meaning of leading their core principles, and their brand. Thanks again you two!
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October 2023 by Andrea Shifflet
Traveling all the way from Missouri, we encountered a faulty thermostat. My husband called and they were the most accommodating and helpful. Chad made sure we got back on the road safely, with no more worries!
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September 2023 by Mike Shaheen
Called ahead to check availability, super friendly and polite.Went in later, plenty in stock.Worker was above and beyond friendly and helpful. Asked if I needed anything, remembered me from the call. Reminded me of the size wipers I needed without asking. He offered to install them for me, which is a free service they provide.I declined because I feel better trying to remember how to do it even if it takes me a few minutes.Would have loved this service as a new car owner when each junker had different style wipers and I was usually learning how to replace them in the rain.
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September 2023 by Wookie Wook
Always great service and provide parts in store or fast shipping
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August 2023 by Greg Koeller
Short Review: Friendly, knowledgable, and dedicated employees. Helped my wife and I out when we were in a big pinch and they saved our vacation.Long Review: My wife and I were having car issues on our 3000+ mile road trip vacation. We googled the issue, self diagnosed, and went to O’Reilly to remedy. We had little clue what we were doing. The staff was working diligently when we arrived, were eager to help us, and happened to have someone working with exceptional knowledge of our brand of vehicle. On the road after our trip to O’Reilly and we believe we indeed fixed the issue, with the help of the amazing people at this store.
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August 2023 by Roccina J Briggs (Rocci Derrico)
The staff here are friendly, knowledgeable, and helpful. I needed new windshield wipers for my car. They found the correct ones and installed them for me. They also disposed of the old wipers. Excellent service.
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August 2023 by Elizabeth Baer
Chad was so helpful and kind when we broke down in Rawlins! Gave us great advice and helped us find a mechanic.
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August 2023 by Andrea Jessen
Friendly staff. As at other locations, they will scan your vehicle's error codes for free, order parts if they don't have them in stock, and generally help and advise.
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June 2023 by Nelson Lytle
Excellent service! Diagnosed the check engine light on my Genesis SUV as Oxygen sensors triggered by the altitude during visit last week. Advice (which was free) was it was safe to drive and problem should correct itself. Service expert was correct, 2 days while later crossing Iowa error message cleared. Thank you so much Oreilly, I am telling everyone I know about your free services.
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June 2023 by Elizabeth VanSmith
Had the correct oil and car supplies we needed.
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May 2023 by Austin
It'll work for small things. I ordered a lot of parts for my car, some arrived on time, some were lost and some were never ordered even though I paid for them
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October 2022 by Gary Gilbert
Stopped in to see what sort of interior lighting they had for my teenage son's car. Found some interior light bars that he liked. Also needed oil and filter for it. The manual (paper and ink) catalog by the oil filters did not have the specs for a 91 Eagle Talon, but the gal behind the counter looked it up and went and got it off the shelf for us. Overall good experience, except for paying the new inflation prices for oil, etc...
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September 2022 by Herbert Morris
Needed a alternator for my car while driving on Interstate 80 West. Stopped at O’Reilly’s Auto Parts in Rawlins. Thanks to shift lead Tristen Brakebill who found the part for me and called his mechanic friend Zach Bucher who incredibly took out the old alternator and put the new alternator in for me so I could be on my way. Both were lifesavers and should be commended for their service!! If you need help and on the road, O’ Reilly’s Auto Parts in Rawlins is the place to go! They care!
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September 2022 by Lenoke85
Very helpful for me, had the parts needed to get me back on the road again!
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July 2022 by 선태용
Wonderful people work here. While traveling from Wyoming toward Utah I had a break issue on highway 80 at Rawlins Wyoming. I met a lady who manage the store and a staff there. They did help me all they can and provided all they can do. In less than 30 minutes, I was on the road again. Thank you so much O'Reilly in Rawlins Wyoming.
