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September 2023 by Kate Cloud
UPS hub that doesn't help UPS customers return pacages...no QR reader...no printer.
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July 2023 by Sabrina Vallier
I wasn't able to get my package sent back to spectrum cause they are only a drop off if the package is ready to go
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June 2023 by Rachel Ring
The staff was friendly and quickly handled my Amazon return.
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March 2023 by Sandi G
Great customer service.
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December 2022 by Joy Espy
Went to UPS to send back a package and the clerk said the other girl was gone all day and she didn’t have a scanner or something like that!! Wasted my time and gas to send my package back and I couldn’t even send it. Can’t you get reliable people for the 2 1/2 hours your open? The delivery people are great
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July 2022 by Office Manager
Delivery driver threw my package in front of my door and kicked it up against the door! Have it on my blink camera
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July 2022 by Vicki Cox
The people there were fine, but I was frustrated to learn that UPS has a "physical scan" and a "logical scan," so just because the tracking information on your package SAYS it is at the local facility and will be delivered that day, doesn't make it so. This information is "auto generated" by the system based upon where your package SHOULD BE. However your package COULD be hundreds of miles away for any number of reasons.Folks at the local facility do not wish to try to determine the ACTUAL location of your package. Therefore, there is no updated package delivery window.
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April 2022 by Gina Helmetag
Hours are a bit short and although Spectrum says you can drop off cable boxes to them for shipping, they do not shop cable boxes back to Spectrum, which is not the fault of UPS.
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April 2022 by Jon Ostling
After several years of delivery at my address UPS now says that the street address is incorrect. How can that be?? This has happened multiple times over the past 2 months.
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July 2021 by ChipmunkRapidsMadMan
Phone trees are uselessNeed more people to answer the phones
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May 2021 by Katie Stone
Friendly staff!
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April 2021 by 307 Wyoming
Melissa always goes above in beyond.Great crew at this location!!!!
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February 2021 by Carl Beach
Worst delivery service for rural areas imaginable. Leaves packages at random locations with no updates or directions. Consistent feedback is met on deaf ears (such as, "please call if you cannot deliver due to weather or road conditions, we will meet you at junction"). FedEx and USPS service have 4X4 vehicles and manage. This is Wyoming, UPS. Get some decent delivery vehicles or just don't allow shippers to ship to our area so more competent shippers can.
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February 2021 by Wanda OTT
Wonderful service, they found me and my package had the wrong address, great job girly
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August 2020 by kiersten Diaz
Got two tvs delivered and they were both broken and not to even mention they didnt even drop it off at my house they dropped it off down the street to a different address and was told he couldnt read the address so he didn't care wear he left it this place is a joke!!!
