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February 2024 by Devin Schultz
Excellent place for western wear and hats
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December 2023 by Diane Wagner
Pretty good experience. Need more womens tops
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November 2023 by Christina C.
I adore this store. So many great finds from Shyanne, Idyllwind, Cody James, Miss Me, Ariat and more. I tend to struggle to find XS/S sizes in a lot of cute tops. They usually have a lot of Medium, Large and X-Large sizes the most. So if I need a smaller size I must order online. I like getting coupon codes if I do ship to store option. So that's what I will usually do. The boots are incredible here, but also lacks a little bit with some sizes. My favorite boot brands are Ariat and Shyanne. I can always find a cute pair of boots when I'm looking for them. I also love the accessories and jewelry section here. There's just so many options of those! I personally have not had issues with staff welcoming me, or asking if I need help. I feel they are great at welcoming people as we walk in, and they usually ask if we need help a few minutes after we come in which is what I prefer. There is one gal currently who is super bubbly and friendly that I enjoy talking to when I come in! I only wish they could keep the smaller sizes in stock a bit more, that would be awesome!
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November 2023 by Cody Scott Brown
Cory was super helpful. I have been wearing the wrong boots for years and he helped me find what I needed. Will come back for sure!
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August 2023 by Michael Lopez
I was in the store about 45 minutes. No one talked to me, the whole time, it took that time for me looking for 2 items. Another customer of light color was dotted on, I was ignored. Customer service is horrible.
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August 2023 by Nicholas Rybicki
Great place for boots. The lady was super helpful.. She helped me find a nice set of Ariats that fit me just right. I would highly recommend
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July 2023 by Michael Gonzalez
Boot Barn never disappoints. The employees at this location were very attentive and were happy to help with any questions I had. They also allowed me to shop with out feeling pushed by sales people . No car lot feelings here. Nice selection of boots , clothing and cowboy hats.
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July 2023 by PeteSki PeteSki
You'd think a Boot store would have a great selection of "Boot-Laces", just went to Big Lots and got boot laces there instead of ordering them from boot barn
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July 2023 by Gonzo- Reviews-N-Eats
Boot Barn never disappoints. The employees at this location were very attentive and were happy to help with any questions I had. They also allowed me to shop with out feeling pushed by sales people . No car lot feelings here. Nice selection of boots , clothing and cowboy hats.
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May 2023 by ChickyDoodleAnnie
Fantastic western wear store. Very friendly staff. LOTS of boots, as you would expect. Good selection for men and women. They offer a free boot-stretching service, which was just peachy, even though I didn't buy my boots there! In fact, I live in the UK, and there are no cowboy boot stores here, so I took my boots with me, hoping to find a place on my trip that could stretch mine, and sure enough, I found this place. So pleased.
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March 2023 by Robert
Nothing like spending almost an hour in the store and aside from the greeting when you walk in not a single person helped. I mean I was going to get a new hat and boots. Spend a few hundred bucks. They didn't want to help. Four employees and it was easier to sit at the register. Okay don't take my money. I'll spend my money elsewhere. Your loss.
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March 2023 by Heather Brown
Such a mess in there today - worse than I’ve seen before but they had most everything that we were looking for. Insane to pay $530 for 6 pair of pants though ?
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February 2023 by Dale S.
This store has the worst customer service, even surpassing Cal-Ranch. We have been in here for 20 minutes and not a single employee has acknowledged our existence. Instead they are debating which gas station is best and talking about the snow. They are too lazy to walk with a customer to open a dressing room, they keep telling them to check if it's unlocked first- then they will open it if it's locked. Honestly, how hard is it walk 15 feet with a customer to unlock a door? Its a bunch of immature children working this store that do not care one bit about customers. On top of the terrible customer service, the store is a complete disaster, I've seen monkey poop fights at the zoo more organized than this place. Im only here to try stuff on so I can order online. Hopefully I won't have to come back.
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January 2023 by Louie Byrd
It is a great store I loved it there
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December 2022 by Suzanne Peck
Best boots and cowgirl clothing. Helpful staff too. Happy with the three pair of boots and sweater