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“I've used Enterprise Rent-a-Car exclusively for all the rentals I have needed for quite a number of years. I recently had what began as a slightly UN-pleasant experience (the car I picked up had a light on the dashboard indicating something was wrong) but Enterprise immediately made things better! They gave me a different car (and it was an upgrade from the car I had had originally) AND when the time came to return the rental, they took a significant amount off of the total cost of the rental. Every member of the staff I spoke to were very cordial, friendly, and accommodating, and that counts for a lot with me. I will stick with Enterprise!”
“I’ve rented from this location before, mainly based on convenience. But this recent experience compared to before was like night and day. We were greeted as soon as we walked in the door and was in and out of there before we knew it. Apparently there was a change of management and boy can you tell the difference. We’ll happily be back!”
“I used multiple car rental companies when I was on holiday in America and Avis Car Rental were by far the fastest, easiest, and best company I used. Great staff and cars!”
“Extraordinary Service!!!! I followed GPS to the wrong location and ended up on a closed road surrounded by homeless. It was not safe at all.When in arrived at this location, the correct Budget location, the staff was over friendly and extremely helpful. He escorted me to gas station so I wasn’t alone, and switched out my rental car super fast! He gave me a choice of what I wanted so I could be comfortable.All rental cars aren’t perfect, they’ll never be, hundreds of different people drive them. But when the service is exceptional, And staff is smiling, it leaves a lasting impression.Thanks to you all for your hard work. I’ll for sure use you again.”
“Wayne was fantastic. He thought the car I rented was too small, and offered me a choice of a van or suv. I chose the van - Chrysler Pacifica - and had a fun time for a week.I was renting because my car was in the autobody shop, and it was taking longer than expected so I rented a RAV4 after that.Budget and Wayne in particular were great at directing me how to get it the best value car and the best deal online. I would give 10 stars if possible, and felt so impressed that I gave Wayne a $20 tip.The location looks rough, but don’t let that put you off. The area is getting redeveloped and so the old steel factory is getting re-purposed. If you’re cool with colorful graffiti, this is the place to get the best deal in town”
“Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.”
Open 24 hours
1645 Shattuck Ave., Berkeley
Car Rental
“I've used Zipcar for 15+ years, and always find the cars clean & working well. Great customer service, too. I almost always get a live human within 30 seconds of calling, and they always solve my problems well, sometimes even when it's my own fault (e.g., helping me unlock the car after I've gone over the deadline and shouldn't have access anymore, so that even though there's a late fee, I can at least extend the reservation and drive home!) Got rid of my car because there were always several Zipcars closer to my house than I could ever park my own car!”
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“Excellent customer service! The staff is super professional and very helpful. I come here nearly weekly for my job and the team is so quick moving me through the rental process.”