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“I rented a storage space from this company for my daughter, she was later advised that she didn't have to move out of her dorm, so she didn't need the storage after I paid for it. I called and explained the situation and was given a full refund. The man that assisted me was very understanding and he even apologized for my inconvenience, this company is great!”
“CJ was a wonderful representative. He walked me through the process of purchasing a storage unit, setting up the storage lock, and the contracts that needed to be signed. I recommend going to CJ if he’s available.”
“Exceptional Service! :)I recently had the pleasure of working with LaJuan at Extra Space Storage, and I must say, her service exceeded all expectations. From the moment I walked in, her warm demeanor and dedication to her work were evident. LaJuan's passion for helping customers like me was truly commendable.Throughout the process, LaJuan demonstrated her professionalism and hard work. She went above and beyond to ensure that all my needs were met and that I was satisfied with my storage unit. Her attention to detail and willingness to assist were greatly appreciated.Overall, I can't speak highly enough of LaJuan and the outstanding service she provided. Her sweet nature, coupled with her strong work ethic, made my experience at Extra Space Storage truly exceptional. I am grateful for her assistance and would highly recommend her to anyone in need of storage solutions. Thank you, LaJuan, for your invaluable help!”
“I had such a great experience here, Tiffanne was very helpful with answering all my questions and getting me the best deal on my storage unit! 10/10 would recommend coming here!!”
“The service was incredible. Jan went above and beyond to help me out when I needed it most. She answered all my calls and helped me with my questions. Thank you Jan!!”
“Lakita was so kind, attentive and helpful she made the process so easy and informed me about all my options! This is my second time renting here and I haven’t had a problem yet!!”
“After reading the reviews I chose this location and am not disappointed! The front office staff has been amazing and communicative. The facility is very clean and well maintained. All other tenants have been very courteous. I’m thankful I made the right choice!”
“Staff is helpful and friendly, facilities are well maintained. I wish corporate didn’t keep on increasing my rate every 6 months, but as I understand it, all storage locker companies do that :-(”
“Best experience with John - he takes great pride in his work and should be elevated within the corporate structure if that’s something he’d want - he’s been working there for well over a decade and is a pro! Now ownership just needs to prioritize fixing the office AC so that he isn’t uncomfortable!”
“Jade and Tiffany were extremely helpful and are quite knowledgeable about the business and process for renewal, etc. They both have exceptional customer service skills”
“We have been so impressed by this place. Especially with our encounters with the always patient, professional, lovely and on point manager Shaye Spell. There seems to be many moving parts and challenges in navigating, balancing and taking care of everything and everybody and she handles it all with such thoroughness, professionalism and grace. Grateful for her expertise and energy. And the space is very accessible, clean, organized, safe and they don't confuse you or surprise you with rate changes or any fees or gotcha changes or charges in the fine print. Thank you Ms. Spell and all involved in alleviating what could potentially be very emotional and stressful (when storing and dealing with deceased family members things, etc. ) and making the experience of storing/moving/packing/repacking possible and even pleasant. We are so very grateful!”
“When I first came to Public Storage because it was my first time getting a dc storage unit I had no clue what to do. Lakita was so helpful and patient with me. She politely did a walk through and tour of all the units I wanted to check out and was helpful with explaining how to maintain my storage unit. I appreciate her efforts so much especially because she took the time to call me and schedule a w tour and then went on all the floors with me until I found the perfect unit. She also helped me with the sign up and set up and I was so happy because it made my experience way better with public storage. The type of patience and care she showed should be rewarded because it’s truly rare. I’m happy to be a customer here”
“I haven't found another storage cheap like Self Storage Plus.Every time I have spoken with costumer service everyone have been very nice. Also the storage still clean all time.”
“It is always a pleasure doing business with CubeSmart. The manager is very knowledgeable and helpful in supplying your needs. She is always very patient and courteous. I highly recommend CubeSmart to all of my friends and family.”
“I rent at this location. My unit number is 3132. I was a pleasure speaking with Carla. She was very professional and is was truly a pleasure working with her.”
“Wonderful experience signing up and getting my storage unit set up. Great customer service. Affordable monthly rate. Also I love how close this is to my house. Will be continuing to use them for a while.”
“Best customer service in the city! Helpful, kind on-site Manager. Guided me through products in-store to ensure that I made the best selection for my move. Thank you Adams Morgan team!”
8:00 AM - 5:00 PM
629 Constitution Ave NW, Washington
Self Storage
“I've used Bookstore Movers for three moves now during my DC tenure and they are, in a word, amazing. When you submit a request, they get back to you within an hour with an estimate. They are really helpful with everything you need to get done pre-move, the moving truck rolls to your front door exactly on time, and they are quick and efficient but very safe with the move -- everything gets wrapped up and taped up. All in all, we were done with a two-bedroom house move ten miles down the road (farewell, DC) in two hours. 100% recommend.”
“I have been a customer of cubesmart on NY Ave NE Washington DC for 5+ years and wanted a better rate on my unit. Des is a sweetheart, he was able to change my unit SAME size for a better amount with big savings. Des knowledge, customer service, hospitality, positive attitude, and smile was priceless. I cant help but want to to remain a loyal customer. Des is Awsome. The store, the units the grounds are so clean.”
“Had a great experience renting at this location. Tuvanna was super helpful and friendly showing us their availability.2/17/24 update: special shout out to Terry for helping us out. Ended up needing more space - Terry was super helpful in prepping a unit that had just become available. Many thanks!!”
“Let me tell you about the adventure I had when I decided to store my entire collection of oversized inflatable pool toys there for the winter. Yes, you read that right - I'm the proud owner of a ridiculous number of inflatable flamingos, unicorns, and even a life-sized inflatable T-Rex. They're like family to me!So, picture this: it's a cold December morning, and I'm feeling all responsible as I haul my inflatables to Self Storage Plus. I rent a unit, pack everything in, and pat myself on the back for being so organized. Fast forward to March when I decide it's time for a pool party to welcome spring. I head back to the storage unit, ready to unleash the inflatable army.Except... I couldn't find them! Panic set in. Did someone steal my pool posse? Were they abducted by aliens? I was about to launch a full-scale investigation when I heard laughter echoing from a nearby unit. Curious, I followed the sound and stumbled upon a group of staff members from Self Storage Plus having the time of their lives with my inflatables!Turns out, they thought my collection was so epic that they couldn't resist inflating them for a bit of fun during their breaks. Imagine my relief and amusement! The staff apologized profusely, but honestly, I couldn't be mad. Seeing a group of grown adults riding inflatable unicorns and having a blast was worth the momentary panic.Not only did Self Storage Plus keep my belongings safe, but they also provided unexpected entertainment! Kudos to the friendly and playful staff for turning what could have been a stressful situation into a hilarious memory. If you're looking for a storage facility with great service and a sense of humor, look no further than Self Storage Plus on Kenilworth Avenue!”
“This season has been a tough season for sure, but Marco and Robert did their best to try to assist. They were patient, communicative and so helpful. Grateful for their kindness and customer service.”
7AM - 10PM
811 4th St NW, Washington
Self Storage
“AK Movers was excellent and made moving a breeze. I had a last minute move that I needed help with and AK was able to get me booked for the next day. They were incredibly responsive, organized, and prepared.Jorge and Carlo were troopers and handled everything with care!”
“My wife and I used Domaine to store the bulk of our wine and spirit collection while we lived out of the country for a couple of years. Their knack for service, positive dispositions and willingness to make sure we got our money's worth will ensure that we will only use them in the future for our storage needs.”
“An acceptable place to return a trailer in the DC area A husband and wife launched U-Haul as a business in 1945. This truck and trailer rental service has grown to a large organization that has 23000 locations across the United States. We recently rented a small trailer to move some items to a location in DC. I have rented and returned from other locations but I have never returned an item to this location before. But like most people, I know that I do not use U-Haul very often. The location for this site is on the southwest corner of New York Ave NE and Bladensburg Ave NE. The area seems a little older than others but this place is easy to identify with a lot of trailers in a flat lot right next to the road. The entrance sign is well-marked. There is an open-air covered area to drive your return right up next to the building. It took a few minutes but a staff member came out to help us unhook the trailer and inspect it. Turn-in was that easy. I was impressed and happy that it was efficient and quick. Even with having to wait a few minutes for someone to come out, I was done and checked out in less than 15 minutes.”
“An acceptable place to return a trailer in the DC areaA husband and wife launched U-Haul as a business in 1945. This truck and trailer rental service has grown to a large organization that has 23000 locations across the United States. We recently rented a small trailer to move some items to a location in DC. I have rented and returned from other locations but I have never returned an item to this location before. But like most people, I know that I do not use U-Haul very often. The location for this site is on the southwest corner of New York Ave NE and Bladensburg Ave NE. The area seems a little older than others but this place is easy to identify with a lot of trailers in a flat lot right next to the road. The entrance sign is well-marked. There is an open-air covered area to drive your return right up next to the building. It took a few minutes but a staff member came out to help us unhook the trailer and inspect it. Turn-in was that easy. I was impressed and happy that it was efficient and quick. Even with having to wait a few minutes for someone to come out, I was done and checked out in less than 15 minutes.”
9AM - 5PM
1501 S Capitol St SW, Washington
Self Storage
“My experience with Nicole was the absolute best! She was very knowledgeable, pleasant, patient and helpful. After speaking with her, I was able to retrieve the information needed. Thank you again, Nicole. ♥️”
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“Gentle Giant movers make my moving experience so much easier. They are very organized and work fast and efficient -- moving my 20+ boxes and furniture under 3 hours -- while making an effort to protect my things to avoid any damage during the move. Would definitely recommend them!”