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March 2024 by Mark Q.
Years ago, I needed an install kit for a stereo I recieved as a gift. Figured I would keep the money in town and buy local. I was astounded at the poor customer service and rudeness. (I realize I wasn't making them rich however, couldn't you at least be courtious?) Well, I did get a kit and it worked. Went in again today after a few years, again for a small part, figuring everyone has an off day so I'd try again. Wrong. I'm sure if I was going to buy a whole system they'd be all over it. But, because it was a small component the guy told me what I needed to provide without the slightest "let me help you out" attitude. Finally just left after realizing I had "ruined" his day, (without what I needed). It's his business to run any way he likes but I'll never darken his door steps again and I'm sure he couldn't care less.
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October 2023 by Dustin Elliott
At 40 years old I can still remember going here when I was a teenager. There is a reason why they are still in business when everyone else closed up. The staff is and has always been excellent to deal with, prices are fair, and their selection is decent. I’ve been using this store for more than 20 years for my car audio needs and look forward to another 20.
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August 2023 by Historical B.
I bought a new stereo for my truck at Best Buy and had it installed by Radioactive. They scheduled me an appointment for the next day that i was off and had it done in less than two hours. They were able to use the existing wiring harness and installation kit because i bought the same brand. The entire transaction was smooth and easy, would definitely go there again.
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April 2023 by Sam O'Neal
Great work. They installed a new aftermarket radio in my car a few weeks back. Lost a star due to being a little pricey. Other than that, definitely recommend.
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October 2022 by Nathan Holton
Called just to ask a question anout something in stock or nOt took my name and number then said when we get done with all these cars we will look and call you back, horrible customer service!
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July 2022 by Dustin Williams
charged wayyyy too much only to lie and not run all new wiring like it was stated during the estimate. then wanted to add 291 more dollars to run one single power wire 10 feet. lied about running new speaker wire on one side. 800 dollars total, and only 400 for parts, 400 for labor... and I still have to run a wire to fix it right. don't recommend. go elsewhere or do it yourself! waste of money.
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April 2022 by Joe Akers
Great staff. Willing to go out of their way to help answer any questions and find parts for you to ensure your happy.
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February 2022 by Charles Bancheek
PITIFUL WORK DONE AT CHAD BYERS RADIOACTIVE PITIFUL !!I LIKE SEEING ALL THE ONE STAR REVIEWS ! GET SOMETHING DONE HERE IT WILL NOT BE DONE RIGHT THE FIRST TIME , YOU WILL BRING IT BACK 15 TIME AND IT STILL SOUNDS BAD !! BUSINESS NOT QUALITY. HAVE A NICE DAY BYERS
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August 2021 by Caleb McBride
they have terrible equipment. 2 subs that have 300 watts ran me well over 500 dollars when I left and was unhappy with the sound and had them less then 24 hours they told me they would not refund me. if you wanna spend a ton of money and have subs that are close to stock base speakers give them a call. otherwise stay away from the expensive sucky subs.
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July 2021 by Ginger Bartlett
these guys are awesome very helpful very professional very nice and helped me with a emergency situation they got the job done fast and excellent in helping to explain my new Indash navigation system!
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July 2021 by Chris Phillips
Way to overpriced. Wanted to do some custom work but only wanted to sell me the products they already had
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June 2021 by David Dobson
These guys did one fine job on installing my new stereo. The product, the service of installing, and the level of customer service was all top-notch. I would for sure shop here and do business with these guys again.
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June 2021 by Frances Bumgardner
I’ve never seen a store that wants you to buy a radio leave it on your table at home to decide if you don’t like it.. and then return it unused...even Verizon let’s you use a phone for 14 days to decide if you like it or not..radio was hooked up radio for 1/2 a day... unhooked and back in box with all parts and a receipt and still would not take back.. will never go back.. and do not recommend.... Shout out to the only person that was friendly... Andre!!!
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May 2021 by Michael Steele
One of the employees that took care of us was great and really respectful
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April 2021 by Tommy Reed
Terrible place, do not recommend. Bad service and double priced on everything..... update: was not me personally, was my brother that I was with that day... call almost any store and compare prices.
