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“Nathan is always so welcoming and helpful when I visit this branch. The staff at this location is always attentive to my banking needs and very professional, they make my trip(s) to credit union enjoyable.”
“Great service. When I had a issue with the atm where it wouldn’t dispence the bills they assisted me in filling out the forms, and I got the money credited to my account within 3-4 days.”
“Thank you for everything Mr. Bryan and his team are doing for my business and personal account. The service is outstanding and Woodforest really cared about me. I love to bank here in Richmond with the best bankers. 100 % recommended to everyone.”
“I’ve been coming here for over 2 years now, the branch is excellent. Armando, Chelsea, and the manager are all quite fantastic. Really nice people that are extremely helpful. I have stayed at this bank due to the excellent customer care I receive and continue to receive. Would highly recommend it to anyone.”
“Courtney Gressett is a great employee and Regions Bank is lucky to have her as part of their team. She offered assistance with delicacy, accuracy, and efficiency where her predecessors have failed to. (I won't name names). I came into Regions with my mom regarding an issue with our mortgage a couple months ago. And not one person at this branch has made as much progress as Courtney in the one-hour session we were sitting here. We don't have an answer to our problems but we feel finally heard that our issue is getting taken care of.”
“Used the drive-thru to make a commercial deposit. Spent in total about 15 minutes from the time I arrived to leaving. Very pleased with the quick service this branch provided.”
“This PNC is one of the best location !!the customer service is great and efficient, Sandra always help me with a happy smile and she always help ok my needs !!For sure I highly recommended this branch!!”
“Everyone was so nice and helpful throughout my whole visit, from signing in at the desk to leaving. I was able to create an account and they helped me setup Apple Pay so I can still access the money while waiting for my debit card. The talked me through all of their services and helped me choose the one that worked for me. My go to bank! :)”
“No idea why everyone is complaining. I've had nothing but good experiences here. I've setup a couple business accounts and it was painless and easy. Moe helped me out and was easy to work with.I noticed some of the complaints have been about no one answering the phone, I have had that too. Not sure what's going on but anytime I go in it's quick to be seen. Also if you go online and make an appointment I was able to get in the same day.Anyway, thought I'd mention it so you aren't scared away, people here are nice and helpful.”
“First time calling wells fargo to make enquiry about opening an acct for my son..the elderly man(Cant remember his name) whom I spoke with and saw the next day for proper appointment was nice and helpfulAnd the day of appointment, MS Camille Chowdhury was exceptional, she's super friendly, nice,efficient and super quick..made I and my twins feel so comfortable while she did d acct opening.very knowledgeable too...the bank is clean and well organized too...glad I went..”
Open 24 hours
18320 W Airport Blvd Suite 100, Richmond
Banks
“This branch is my home. Myriam has worked with me for years getting me to understand the way you have to get your credit right. We worked closely together on the MA plan. A plan i named after her that essentially has a person working extra and everything extra goes to paying your debt. I started the plan in October at a 530 Credit score. In December my credit was up to 610 . My current credit score is 652. She also taught me about Income To Debt Ratio. I learned how to balance my expenses and save. She helped me get a CD as well. She really wants to help you succeed. I love her! She is the best!!Mrs. Terri the overseer of the branch she makes sure that you don't have extra money lying around. We had a great conversation and i realized I had a 401k that I forgot about. She also is prepping me for the next step of getting a home. Zenaida the "elmers" of the branch. She has completely transformed my mindset. After I opened my business account. She took out a pen and paper and helped me see that running a business you have to make sure that you are making a profit. She really takes her time with you and makes you feel at home. Why am i crying lol... But she is a really good person and genuinely wants to see you succeed. I now turn a profit in my business and today is 8.24 the new app day!!If you want personalized service for all your needs . COME TO TEXAS BAY RICHMOND”
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“The team at this branch is always so helpful and supportive. Recent saw Fabian and he was great! He took the time to answer all my questions and help me resolve my issues. Definitely recommend coming here especially since you can get your groceries and handle your banking at the same time!”