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“Walked into an organized store. The guy was courteous and greeted me right off back. Asked me what the problems and issues were. I told him and he said sure I can have it done in about 10 minutes. well he did it. Everything looks great. No complaints for me at all.”
“Waldemar came today to fix my iPhone 13 Pro Max and was very nice. It was a quick and easy transaction and he treated my time with the upmost respect and kindness. Even my dogs liked him! Thank you Asurion and thank you Waldemar.”
“Ms Mellissa was absolutely the best with customer service she was fixing all my needs she was dealing with Verizon along with three other customers , she had four screens open at one time just rocking it ,there is nothing this lady can not do ! she is my go to personEvery time I need helpMr Emi he is also good at what he does he fixed my husbands phone with in a few minutesThis store is the bestThe team you have there is the bestDon’t loose that team”
“Great customer service and great prices compared to other places. I have been coming for years now and have never had a bad experience come see them for your phones needs.”
“The best service they don't want to charge you for everything i took my new phone and they transferred everything for me they didn't want to charge me but i still gave them some money”
“I visited this store at 5:30pm on a weekday. There was 1 person to help customersTHERE WAS 1 PERSON TO HELP CUSTOMERS.The man who helped me was great, but I felt bad for the people waiting patiently for assistanceOUTRAGEOUS.IS THIS STAFFING LEVEL TYPICAL FOR VERIZON?IS VERIZON IN FINANCIAL TROUBLE?”
“Natalie is the only one that is knowledgeable. And she is also responsible and outstanding customer service. I wait untill she works or I won't even go . I will go to another boost moblie.”
“I came in around 5:30 Wednesday 3/4/24 and didn't catch the name of the guy working but he was super helpful and seemed to care more about actually helping the customer over obvious overcharging. I got the battery and screen on my iPhone 13 mini replaced, the price of getting my battery replaced at this business was $80 less than quoted at you break I fix who claimed they would need more than 3 hours to fix my phone, while this employee was able to flawlessly replace both my battery and my screen in what felt like less than an hour. I'm extremely grateful and will be returning if I ever need any more repairs with any of my electronics, it might seem silly, but honestly this customer service was top notch. thank you!!”
“Decided to take my iPad mini 6 to this store to fix my screen. The guy who works there did an excellent job with my iPad making it like new with no problems. He provided me really good customer service that he was really nice guy which he also gave me $50 dollars off. I don’t regret coming there and I think I will come back to this store again if my phone or computer gets broken for it to get fixed again. I highly recommend to come to this store if you need a place to get your phone, tablet or computer fixed.”
“I had dropped my mother's phone face down on the sidewalk and shattered the screen. She passed away a year ago so I didn't want to just replace the phone, needed to replace the screen. I checked out the good reviews for this business and took my phone here. The people were very nice and helpful . They had my screen replaced in less than 3 hours. It was around 140. But we'll with it for me. I agree with all the good reviews. If I need to have anything else repaired I will come back here.”
“I’ve had Verizon for 8 years and this is hands down the best Verizon store I’ve ever been to in every aspect. Just look at how many 5 star reviews they have that’s all you need to know”
“This was the second time I have used cellular zone. The first time was in april 2020 during the height of covid. They were the only place willing to do a repair on my phone, and did a excellent and quick repair. The second time I used them was this week for my sons phone that had been run over. Same excellent service and more affordable than the competitors. Great job cellular zone. A++++”
“Came here for charging port repair for my LG phone. They were prompt and quick with the service. Best service and price in the town. Highly recommend. Thank you Cellairis”
10:30AM - 8PM
8815 Potranco Rd #102, San Antonio
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“Nelson was very nice and professional. He was eager to help me and told me everything I needed To know about what was wrong with my phone and how he was going to fix it. He also showed me a new phone case and screen protector”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“Skeye was incredibly helpful and knowledgeable about the best solutions for my phone needs. He was very friendly and made my buying experience easy and enjoyable.”
“?? WANNA SWITCH 2 BOOST BUT DONT HAVE A NUMBER TO PORT? ? NO PROBLEM! ✅ GET THE SAMSUNG A03s $20 NEW LINE!! ? OFFER ENDS 7/28! PLANS STARTING AS LOW AS $35 A MONTH! ? UPGRADE $59.99❗ ADD A LINE $15❗COME BY ASK FOR CRYSTAL!! ?? WE CLOSE AT 6PM! LOCATED @ 2009 BANDERA RD!#transformeddatanetwork #marswireless #HighSpeedInternet #boostmobile #SAMSUNGA03S”
“Dehlia was so helpful! As soon as we walked in she helped us immediately. She was very informative about all of their services. She took her time to set things up as well on our phone to ensure we knew of all features. I will definitely be coming back! Great customer service and she gave us an excellent deal we were not even expecting!”
“Alberto is amazing he demonstrate superior custom service found a phone in my price range he really cared for what I was looking for and transfer all my data over this man needs to be a manager I give him 10 stars”
“Rainy Friday morning and didn't have no time. I had to rush to boost mobile AND MY NEAREST LOCATION DIDNT HAVE THE PHONE I WAS LOOKING FOR BUT NEVER BLAME PEOPLE FOR PROBLEMS. I rushed to Fredericksburg location to receive a new phone. Walked in and greeted with a nice gesture. Great rebuttals and great experience as a costumer. I'd had waited for the best deal possible and Sammy help so much. A new employee who yes did have some issues because she was a new employee. Called her coworkers and all worked as a team to get me the best-selling phone possible. This new girl should and will succeeded at boost mobile and new opportunities will come to her ? thanks Sammy the wait was worth the price and gratitude.”
“Great phones for affordable prices. Excellent service for affordable prices. Need I say more? You can open a line and get a phone for less than a hundo. And with the MyCricket App you have control over your own account. No need to go to the store during this outbreak. Very good!”
“Wonderful experience x 3! The 'crew' helped me get my iWatch up and running, then helped again with issues, and again with ATT customer service. It would have taken me hours to do what they accomplished. This is a fantastic store, with kind, optimistic, intelligent staff. Highly recommend!”
“David is amazing job!! He got me the best deal that worked for budget! I highly recommend and will be sending people to him. Easiest and shorts amount of time I have ever spent in the store.”
“Diane was very informative and nice and had a smile the whole time. She really made me the whole process easy and quick. I highly recommend her if you looking for a new phone.”
“Garrett was fabulous so knowledgeable, friendly and professional. He answered every question gave us more than enough information to make the best decisions regarding our account! The best agent we have ever worked with. AT&T he needs a raise a true asset to your business. We were switching to Verizon when we entered BUT Garrett is the reason we are staying with AT&T.”
“Rosie from boost mobile went out of her way to help me with my android phone she was very pleasant and sincere very respectful to me . Very professional boost mobile employee. I appreciate her time and effort such a great help . Keep up the great work thank you.”
“Went to the boost mobile on nogalitos and the service was horrible left and came to the one on Pleasanton rd with April she was the best will be coming back with her from now on will Pay the extra cash to get better service”
“came here after a very unpleasant experience at a different cricket & all i have to say is: just go to joe! joe was great! anything i needed he was on it whether it was answering my questions or setting up my new phone, etc. i left this cricket with everything i need completed, answered, and satisfied. thanks to joe.”
“Well my intentions were to run in pay my (ridiculous high bill),question on why appears to be going up, but nevertheless, after 7.5mins waiting...this savage beast (me), was ?, after being explained what was on my bill, & how I cam lower my payments. Thanks; store 6045 NW LOOP 410.”
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“I would absolutely recommend this place 100%. They went above and beyond for me by ordering the part I needed to fix my sons tablet. I got here really fast and they also fixed my cell phone too. They finished both super fast compared to other places that take hours. They are super friendly and I highly recommend!!!!”