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“Went in thinking something horrific happened to my fairly new ipad and I would need a battery replacement and Felipe and Justin helped me out! Hard restart and boom it is back up and running. This place is beyond helpful! Will be coming back for ALL my electronic needs! :) First time customer = happy customer = long term customer.”
“I stopped in with my phone because I was having issues with my phone charging and Kylie was able to fix the problem and saved me from having to purchase another phone. Thank you!”
“I had an issue with replacement phone and even though we had problems with the phone being shipped and working properly they went above and beyond to take care of me! I would highly recommend Kenny V & Spencer both give great customer service.”
“Had to run into the store on Airport Rd. to get a charger for my cell. The employee, Marley, (hope I spelled right) was busy with another customer and asked me what I needed. I told her what it was and she also helped me awhile she helped the other customer. Marley got me hooked up, paid for and out the door within 10 minutes. Great customer service.”
“I actually went next door to Great Clips but there was a Cricket employee sitting outside taking his break. Even though I did not require their services we still chatted for a bit. This young man was very courteous and polite, funny too. I know that if I ever have to switch carriers I will be going to Cricket Wireless.??️?°°11.50pmCST°°05.15.2022°°E.A.E.°°”
“JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment showed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila”
“Great place to go when switching or even just making a payment. The staff are friendly, helpful and most importantly knowledgeable when it comes to almost anything. They've helped me set up accounts add discounts and savings as best as possible. Good place to stop by and they even explain all the fees and hidden fine print anytime you go in. If possible I'd go here for any phone rated needs or issues. Overall a great place to go especially if you need a good laugh.”
“Darn fine customer service is the reason. Ryder and Ash are the best. They helped me with my issue well they also helped me spend some money hahaha. These guys are great and need a promotion.”
10:00 AM - 8:00 PM
3201 Lawrence Rd #545, Wichita Falls
Mobile Phone Accessories
“I am going to give them 5 stars tentatively based upon my experiences. 1. They have nice straightforward phone plans. 2. They got me a cheap iPhone. 3. The customer service was just fine. I don't know what people are complaining about, there was probably an ambiguity somewhere and once that happens it is harder to fix, but they seem willing and able to work with me. I am in process of adding a new phone to my plan, and we will see how that goes, but so far so good. As a comparison, Verizon wanted to charge me full price for a new phone to upgrade my old one, a phone that they would give away were I a new customer. This does not sit right with me, hence the option of Affinity (which is a Verizon reseller).”
Mobile Phone Accessories
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Mobile Phone Accessories
“Bought a new phone for my Mom, but when I got it home there were several problems. I took it back and was helped by Kayden, the manager. He was incredibly friendly and had the problems fixed after about 15 minutes!!Kaden restored my faith in the ability to spend less than three hours trying to get a phone fixed!!!”