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“Very knowledgeable and helpful. Was able to get me up and going quickly. Chris was a great help. Also help troubleshoot and issue previously. Highly recommend this place.”
“Went in thinking something horrific happened to my fairly new ipad and I would need a battery replacement and Felipe and Justin helped me out! Hard restart and boom it is back up and running. This place is beyond helpful! Will be coming back for ALL my electronic needs! :) First time customer = happy customer = long term customer.”
“I highly recommend them. They do amazing job. They are very professional, kind and very fast at what they do. Been using them since they open and never had a bad experience.”
“I stopped in with my phone because I was having issues with my phone charging and Kylie was able to fix the problem and saved me from having to purchase another phone. Thank you!”
“Bought a new phone for my Mom, but when I got it home there were several problems. I took it back and was helped by Kayden, the manager. He was incredibly friendly and had the problems fixed after about 15 minutes!!Kaden restored my faith in the ability to spend less than three hours trying to get a phone fixed!!!”
“I had an issue with replacement phone and even though we had problems with the phone being shipped and working properly they went above and beyond to take care of me! I would highly recommend Kenny V & Spencer both give great customer service.”
“Destiny is amazing with her T-Mobile customer support! My account had so many issues, she didn’t hesitate to sucking quickly call & have them fix it all up to include unlocking my two cellphones for international use. You’re the Best Destiny, I greatly appreciate your outstanding help & Halle early birthday to you!“T is for teamwork & for T-Mobile””
“Had to run into the store on Airport Rd. to get a charger for my cell. The employee, Marley, (hope I spelled right) was busy with another customer and asked me what I needed. I told her what it was and she also helped me awhile she helped the other customer. Marley got me hooked up, paid for and out the door within 10 minutes. Great customer service.”
“JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment showed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila”
“Went in to this Boost after having a horrible experience on Southwest Pkwy and Brandi was so sweet and amazing. She informed us on how each phone stood out in its own way to help us make the best decision. She went above and beyond to make sure we were content after having such a bad experience at another store across town. I recommend anybody looking for a phone through Boost Mobile in Wichita Falls, Tx to stop in on 9th street and ask for Brandi...”
“Very Friendly, Very helpful in answering any and all questions about phone services. I would recommend everyone who wants great customer service and great cellphone services that you need go to metro pcs on Jacksbro Hwy in Wichita Falls TxðŸ‘ðŸ‘ðŸ‘ðŸ‘👔
“Clean gas station offering Mexican food, snacks, a variety of coffees and different merchandise.The bathroom was clean and well kept. Also had hot water.It’s conveniently located right off the freeway and has easy access back on the freeway.We’ve been on a long road trip of nearly 3,000 miles round trip from Colorado to New Orleans and this is the cheapest gas we’ve come across.”
10AM - 8PM
3916 Kemp Blvd M 2, Wichita Falls
Mobile Phones
“I actually went next door to Great Clips but there was a Cricket employee sitting outside taking his break. Even though I did not require their services we still chatted for a bit. This young man was very courteous and polite, funny too. I know that if I ever have to switch carriers I will be going to Cricket Wireless.??️?°°11.50pmCST°°05.15.2022°°E.A.E.°°”
10AM - 8PM
1700 9th St, Wichita Falls
Mobile Phones
“I had a great experience with switching my phone service. Amim on 9th Street was very nice and helpful. The store was also very clean and I just loved my overall experience.”
“I relocated to Texas over a year ago. I was previously a loyal Costco shopper due to Sam's Club being over 30 min from my previous home. When I relocated I became a Sam's Club member. I can honestly say I have been impressed from day one. I am impressed by the selection of products, prices and awesome customer service. I really enjoy the Sam's Club app. You can do online orders, get gas and shop in the store on the app. I enjoy the scan and go app so that you can bypass the check stand. If you enjoy the club experience you must check out the Wichita Falls Sam's Club! Thank you Sam's Club for providing great service and value to WF.”
“Have received true help when I have been to this location. Others seem to promote customer service over the phone, but here, the staff listens to the problem, takes a little time to research, and provides an answer. Only wish the Samsung advertisement had popped up as usual so it could be removed, and since coming to T-mobile, my phone number has been hacked, and random people call in various dispositions because my number call them. And the spam calls are ĵ Wish there was a fix cannot change my number.”
“Great place to go when switching or even just making a payment. The staff are friendly, helpful and most importantly knowledgeable when it comes to almost anything. They've helped me set up accounts add discounts and savings as best as possible. Good place to stop by and they even explain all the fees and hidden fine print anytime you go in. If possible I'd go here for any phone rated needs or issues. Overall a great place to go especially if you need a good laugh.”
“Went in the store to change my plan and remove a line off my bill. Adam was my service representative and he is the greatest!!! Very friendly, explained everything to me on how the removal would work and any other questions I had. Can't thank him enough for his helping me! Thanks Adam!!!”
11 AM - 8 PM
3111 Midwestern Pkwy Ste 720, Wichita Falls
Mobile Phones
“Zachary helped me with getting my upgrade yesterday and I left very satisfied!! He has great customer service and definitely knows how to treat his customers. I went to a different T-mobile location before I went to this location and they actually told me they could not help me because I had a sprint account and would have to go to a different location, so glad they couldn’t! I will refer all of my friends and family to this location just because of how I was treated!”
“Darn fine customer service is the reason. Ryder and Ash are the best. They helped me with my issue well they also helped me spend some money hahaha. These guys are great and need a promotion.”
“I am going to give them 5 stars tentatively based upon my experiences. 1. They have nice straightforward phone plans. 2. They got me a cheap iPhone. 3. The customer service was just fine. I don't know what people are complaining about, there was probably an ambiguity somewhere and once that happens it is harder to fix, but they seem willing and able to work with me. I am in process of adding a new phone to my plan, and we will see how that goes, but so far so good. As a comparison, Verizon wanted to charge me full price for a new phone to upgrade my old one, a phone that they would give away were I a new customer. This does not sit right with me, hence the option of Affinity (which is a Verizon reseller).”
“I only needed to pick up a couple of things this visit. Finding a parking spot was easy, I got a spot close to the doors on the pharmacy end of the store. The pharmacy was a bit busy. But there were well-prepared for the busy time of the day. 3 girls were working on helping customers. So it went pretty fast. The pharmacy at this location is the best I've seen in a while. Always quick to help and answer any questions. The only downside is the construction of the new garden center. Which looks like it will be open very soon.”
9:00 AM - 7:00 PM
3201 Lawrence Rd #545, Wichita Falls
Mobile Phones
“We were experiencing trouble for about a week getting a phone unlocked and so we could add a new line spend hours in store and on the phone with spectrum but Teri Flye was able to get it done it done minutes outstanding customer service and outstanding knowledge”
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“Came in at 11:15am for screen repair and screen protector. Came back at 11:50am and my old iPhone 8 was good as new!Gentlemen who helped me was courteous and knowledgeable, would definitely recommend this business.”