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“I love working with Becky Price she makes it so easy to work with her. It doesn’t matter how many times I change my mind she is so patient and wonderful to work with! I have worked with Becky on several types of loans over the years and she is wonderful to work with and always willing to help! Thank you for all you do!”
“I had the absolute pleasure of meeting with Natalie, Jennifer, and Jereomy from the recruiting and technology teams at Blue Eagle Credit Union. They genuinely care about their organization, and I'm confident that Blue Eagle will have a prosperous future with them there.”
“Mary makes it easy! That’s a fact! If you’re not a member yet you’re missing out and if you are you know already how helpful everyone at Blue Eagle is! Thank you all for being there when needed”
“Katie in the lending department is an absolute pleasure to work with. Katie was very accommodating and answered all my questions, and it was a super fast process.”
10AM - 2PM
5350 Clearbrook Village Ln, Roanoke
Banks
“Great bank!! The Branch Manager, Racheal was so wonderful with helping me open my checking account. She opened my account, helped me set up my online banking, and helped me set up my direct deposit with my employer in less than 20 minutes. Highly recommend this bank! I got my permanent debit card the same day, no other bank has ever done that for me.”
“We got excellent customer service from Larry Jones in setting up our new accounts. He went out of his way to give us a great experience geared to our specific needs. Great bank and stellar employee.”
“I'm really surprised at the negative reviews. I've never had any issues at all and they make everything so convenient. The only employees I've ever spoke to there were friendly and helpful. Maybe things have just really improved since some of these reviews?”
“The bank manager, Victoria, was an absolute pleasure to do business with. I needed to close my account, and she walked me through everything with the utmost respect. The service at this branch, for me, has always been awesome. These guys rock!!”
“The staff are always so friendly and willing to help. I have been banking there for years and love this branch! Go see them sometime and they will treat you with love! Tell them carmen sent you.”
9AM - 12PM
2730 Ogden Rd, Roanoke
Banks
“Angie has to be one of the most knowledgeable people with a keen sense of understanding her clients. We have worked for three years trying to find our home at SML. Patiently she worked with us as we navigated the market through Covid years. Always being there, answering questions and giving us advice on the mortgage market as it transformed. She came highly recommended and I truly understand why. Thank you for being you! We have found our dream home at 68 years old! Never too late.”
“Before I even walked in there was a guy sitting outside who was trying to come up to my car and knock on the window so I had to pretend to be on the phone and he walked away. Then when I got out of the car to walk into the bank this guy was yelling at me across the street and started walking towards me so I ran into the bank real quick to get the money that I needed. Every single person in there was so helpful in helping me get a security guard that could walk me back to my car since I was going to have cash.. they were just so friendly and understanding and didn't make me feel stupid for being overly cautious. ❤️”
9AM - 1PM
1611 Hershberger Rd NW, Roanoke
Banks
“Sarah was absolutely phenomenal. She walked me through everything and made me feel like I have someone who wants to help and that I’m not just another person passing through the office. She went above and beyond to help and I really appreciate it”
“People are very kind and helpful. Except for Beth. She talks to you like you are bothering her. When explaining something to me she seemed aggravated because I didn't understand everything the first time and I wanted to review for me to understand better. People please understand if someone does not deal with it on a regular basis be patient and kind while explaining. And this is our hard earned money we are dealing with. Thank you.”
“Hannah, a Relationship Specialist at Valley Star is amazing! My husband and I recently moved to the Roanoke area from Louisiana. We wanted to transfer our memberships from our LA credit union to a VA credit union. We chose Valley Star because of their great customer service, member services and location. Hannah helped us through the process and provided exceptional service. We're excited to be new members!”
Closed
3562 Electric Rd, Roanoke
Banks
“First off, the bank itself is gorgeous, but the best part is it's employees. I always love dealing with Angie. She is so knowledgeable and really goes above and beyond every time. I mean, they give their employees a "bring your dog to work day" is there ANYTHING else that you need to know? Yeah, didn't think so.”
“Kierra Price and the loan team are excellent. I went through a family tragedy and needed to secure a loan. They worked with me during the entire time to ensure I would be able to get my name on the car title. I thank them emmesely for their empathy, understanding and support Respectfully James G.”
“This is the best, Carter Bank and trust branch in the Roanoke Valley the best customer service did the best personal relationship that I’ve been doing business with for five years all the rest of the banks act like I’m a new guy on the block and my money means nothing. These guys really take care of me here at home. This is my home bank. Special shout out to Lori, Ryan and Dana.”
“This branch is AMAZING. Andrea really does everything she can to help and make all processes as smooth as possible. The tellers are always friendly and happy to help. Ive been a member since 2018 and I can honestly say moving to Freedom first was the best banking decision I have ever made.”
“I came in to get a document notarized and solve some issues with my account. I was thankful to work with Crystal who was able to help with the document and resolve all of the problems in one go. She was very helpful and kind to my fiancee and I. I'm glad to live near this branch as a Wells Fargo customer, my experiences are always excellent and I'm thankful for their kind and resourceful staff.”
“I’ve been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located downtown, right across from the post office. Street parking is available (1 hour free).”
10AM - 4PM
4524 Challenger Ave NE # 609, Roanoke
Banks
“I've been with this bank since 2016 and they are the nicest, sweetest individuals. The other woodforest locations are 50/50 but this bank remembers my face and and are so easy to work with.”
“Absolutely delighted that Charles Schwab has a Roanoke office and doubly delighted that Kevin McFarland is the Branch Leader & Financial Consultant. I've had the opportunity to work with Kevin and he is a rock solid financial advisor. HIGHLY RECOMMENDED”
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“Tanya is phenomenal and is very friendly and knowledgeable about what she does. She guided me and helped me along the way without any issues! Absolutely love her!”