The people who work here are incompetent and incapable of simple tasks. Was told that they close at 5 and would not be able to help me because I came at 440.
August 2023
Absolutely horrendous customer service. Customers not welcome. Some staff exceptions, but avoid. Extremely rude, unprofessional and aggressive behavior. Unskilled representatives. Corporate complaint made. Why would anyone enter the building knowing the issues here?
May 2023
Another great experience at Verizon store in Redwood City. Needed help swapping out my mom's phone with a replacement phone. Replacement phone came quickly but we needed help with the sim card. Diego greeted us at the door and was helpful and knowledgeable. Got us working in a few minutes. Really appreciate his patience... read full comment
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