10:30AM - 6:30PM
217 NW 36th St, Miami“Went in to Mega and WOW the family that owns this place is INCREDIBLE! Irene, and Anthony her son are so nice and helpful and understanding. Irene really worked so hard to get me financed and give me the best deal. I recommend EVERYONE go to Mega!”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami“Kevin and Damien REALLY knew their product lines inside and out. They provided an informative and unpressured sales presentation moving me through the decision making process. I purchased and the bed will be delivered in 48 hrs. I recommend this team and location.”
“Ricardo, was an amazing sales person, he took his time to explain everything I needed to know about the mattress I was looking for and I ended up buying a base also, He offered me a great deal. He was very patient, friendly and very professional. I highly recommend this location if you are looking for a good deal. Thank you so much Ricardo.”
10AM - 9PM
8184 W Flagler St Suite 1 through 4, Miami“Our "Sleep Expert" William was extremely knowledgeable and helpful. He helped me find the best choice for my needs and answered all questions and concerns in a professional and courteous manner. Great customer service from beginning to end.?Recommend this location highly.”
11AM - 6PM
3701 Grand Ave, Miami“I am so happy to have found Sebastian cross country move he was so accommodating honest and knowledgeable. I am in love with my mattress and love the fact it’s organic and without chemicals.I will highly recommend to any family and friends. Thank you!!!”
“Excellent experience, i went in for a matress and fortunately met Efrain, awesome gentleman, super professional, he didn’t have to, but i even left the store with great life advice! I highly recommend this store, many options, great prices and super knowledgeable staff, once again, thank you Efrain!!!”
“Box Drop in Doral has consistently exceeded our expectations! After purchasing our king-size mattress a few years back, we were thrilled with the quality and service. Now, returning for our kids' mattresses, we're once again impressed. The service is quick, the staff is knowledgeable, and the prices are unbeatable. Highly recommended!”
“To start off with, my first experience with Mattress firm was not good at all. I came into the store after having an awful experience at a well known furniture store; I spoke to a salesman named, Afnary. I was completely open about the nightmare I had been through... I wanted to be sure he undertsood my situation.I had purchased a mattress set from City... and it the wrong mattress was delivered (mind you, I had to take a half day off work). They admitted that they'd messed up and requested me to come back in. to choose a new bed as the one I'd chosen had been discontinued. I chose another mattress. I took another day off work to receive this, and to my disappointment, I did not receive the correct mattress once again.All of this horrifying situation was clearly explained to Afnary before we ebven began searching for the perfect mattress for me (finally). After a couple of hours, I decided to purchase a floor model as it was soft. I clearly stated I wanted THAT EXACT floor model. In addition to ordering the mattress, Afnary offered to throw in two pilllows.Sadly, I took another half-day from work and ONCE AGAIN, THE WRONG MATTRESS AND NO PILLOWS! To say I was sickened is putting it mildly. When I called Afnary, he was useless and basically told me too bad.I went to the store adamant that I get good service once and for all! I spoke with Jonathan who just so happened to have been in the store the day I was chatting with Afanry. He remembered me and my situation. Long story short, Jonathan sold me the best mattress, threw in the two pillows I had not received from Afnary, and a bunky board!I have lost a lot of sleep, a lot of money, but I am happy to say that Mattress Firm pulled through and Jonathan is the best. Afnary should not be a salesman - horrible customer support and simply no follow through. Thank you, Jonathan!”
“Daniel was the person who helped me. He was very attentive and professional. He knew exactly what he was looking for. Service with excellence. I recommend it to everyone.”
“Maria helped us out and she gave us outstanding customer service. She was very patient, kind, and extremely helpful. If I can give her ten stars I would. Great place, highly recommend!”
“Excellent products and sales services! Jen went above and beyond our expectations. 100% recommended. If you are needing a mattress, just go to Mattress Firm Dadeland and ask for Jenifer. She’s amazing, knows about the product she sells and has all the patience of the world.”
10AM - 6PM
1919 NW 21st St, Miami“I highly recommend them, I just made a purchase and I was very satisfied. I loved everything, there is something for all tastes and payment facilities and excellent service, do not hesitate to decorate your house with them, they are the best ☺️”
“We decided to buy the mattress today with Mariana. She is very professional and provided us, in advance, all the information that we need to make our decision. She has great customer service skills and helped us through the whole process with fantastic attitudePlease recognize her workGeorgina”
“The sales person named Ana was very friendly and very helpful in assisting me in purchasing a new mattress. Ana is very professional and provided excellent customer service.”
“After shopping around for a few weeks, I ended up going with this Mattress Firm store. Not only because of their price, but also because of the great customer service. I initially walked in a few weeks prior to my purchase, mainly "window shopping". I was greeted by Karina. Although I made it clear I was just looking, she was very eager to help. Very nice, professional, friendly and informed on the package I was looking for! I walked in about a month later and she immediately remembered who I was. I told her I was still interested in the same and was ready to buy. Not only did she have me out of the store in 20 minutes, but have me an even better deal that the original! Customer service sometimes seems to be a dying art. Karina, and Alex who I briefly met, but saw the way he attended to his customer while I was there, were definitely the exception! Great experience overall and I'd highly recommend this store. Thank you so much and best of luck!”
“I had an amazing experience!!! Everyone was friendly and kind, Danny was very helpful, knowledgeable and polite, made it easy for me to find what I was looking for. Overall I’m very happy with my purchase and my experience at mattress firm.”
“Harry at the mattress store was a fantastic professional who helped us find the perfect mattress. Great service, knowledgeable staff, and a wide selection. Highly recommend shopping here!”
“This store is amazing. The products are first class and Maria is very nice and knowledgeable about all the products. I highly recommend stopping by to see what they have.”
“Miguel was very attentive and helpful with trying out the mattresses and as to whether they were comfortable to our liking or not. Lots of options and straight to the point. We love our king bed ❤️”
“Jose was amazingly quick and knowledgeable about the products. He showed me different options of mattresses and even made the purchase process smooth and simple. He took his time explaining the “fine print” and allowed me to feel confident about my purchase.”
10AM - 8PM
3301 SW 22nd St Ste 102B, Miami“Maria was such a wonderful, thorough person! My boyfriend and I went in looking for a king mattress that would be affordable, comfortable, and easy to sleep on — she instantly knew our needs and made our dream come true. 10/10 recommend going to her if you need help picking out the right mattress.”
“I felt very good about my experience at Kendall's frog Ashley and Robert were very kind and gave me all the time I needed, I found everything I was looking for, I am very grateful”
10AM - 4PM
8101 Biscayne Blvd, Miami“I visit the show room last week October 3th 2023 : Great location just right on 82nd and Biscayne Blvd , extremely knowledgeable and friendly customer service, high quality products and fair prices I’m extremely happy with my purchase thank you guys well done !”
“Staff was very nice And took the time to explain details of all beds and what would be the best for me. Very happy with my purchase and would recommend anybody needing a bed to go to mattress firm.”
11AM - 7PM
6667 Biscayne Blvd, Miami“So. Happy. These people take care of business. Bought my dream mattress at SEB. Every part of it is durable, high-quality material and craftsmanship. Maria Elena helped me get exactly what I wanted. Everyone was a pleasure to work with including delivery team. Sleeping well. Thank you ?”
“Very good attention and service from the store, she helped me to the maximum with everything, very attentive, the lady is exceptional in her work, good delivery with everything, the truth is that I recommend her to decorate your houses, I recommend her 100/in everything.”
“I suffer from a herniated disc and I have been on the search for a firm mattress for a while. I tried a few from different brands but none of them worked for me, I was in too much pain when sleeping. A month ago went to a showroom in my city and found over there the Magniflex mattress. The salesperson recommended it saying it’s very good for back pain. I then ordered it online and been sleeping on it for about three weeks now. It’s perfect for what I need, I sleep very good at night, no back pain and I wake up well rested.I also bought two pillows which are great.I’m happy with my purchase and also with their customer service.”
“I would first love to say that the employees are very knowledgeable and friendly. From the moment you walk in you are greeted and helped. They have great customer service. What a beautiful family owned business. I am very happy with the mattress that I purchased a few months ago. I will definitely recommend this mattress store to family and friends.Thank you Grace and Mercy for your help!”
10AM - 6:30PM
4557 NW 7th St, Miami“I came to buy a bedroom set but wasn’t sure what to get the owner helped me and gave me ideas of different options that would fit my room and style thank you for your wonderful help recommend this place 10/10”
“Excellent help and info from Nigora. I didn't know anything about this store, much better experience and completely better prices than the standard store, glad I heard about it. They really offer booties for your shoes and pillow covers for hygiene to test the beds out which is a great touch l.”