Purchased my 23 EQE and the sales staff is fantastic. This is my 3rd Benz purchase and this was by far the most hassle free of the three dealers. My salesmen was Sam J and he was excellent.
August 2023
Mr. Jason Chen provided me excellent customer service before and after sales. I thank whole team of Helms Bros and I am Happy with my GLE 350 2024 purchase.
July 2023
Ordered a replacement part (internet). At least I thought I ordered the correct part.. incorrect item for my car.. have sent (4) emails trying to return the item.. keep getting a auto response with my order # and past shipping info..poor CS after the sale… ?
