“They were the most professional mechanic I’ve ever done business with. He did everything he said he was going to do. I felt that he was being honest with me. The price wasn’t cheap but it was fair. I highly recommend the Dodgemaster Crew. Thank you again guys.”
7AM - 6PM
148 Old Cherokee Rd, Lexington“NOISE IN THE FRONT/STEERING: 2020 RAM 3500.A deserved highly rated review. I stopped into CBA while I was in the area on Thursday past, I had a mechanical concern on my truck and knew that they handle warranty work for CarMax/MaxCare, I was greeted by Conner who was at the service desk/customer area. Right off the start I knew this was going to be a favorable meet and greet. I was pleased he intently listened to my concern. I tried my best to describe the concern with a simplest of explanation, hand gestures, and various "noises" to simulate what I had been experiencing. I knew full well he would be able to decipher my animation.We set up an appointment to drop the vehicle off first a.m. Friday. I grabbed my Uber and away I went.Shortly before 10 a.m. I got the call that the concern could not be duplicated. As we all know, there is an invisible beam that projects across the driveway entrance to any repair shop that fixes all that is wrong. ( Humor ) I had a 50/50 chance feeling that it was more than likely a minor problem and it really didn't warrant to much heavy lifting to diagnose, even if it was a maybe/maybe not problem.The suggestion during the call is that they could service the steering system in which they found that the power steering fluid was over serviced and possibly with the wrong type of fluid. I agreed, they had it in a position to where the truck was readily available to them and I wouldn't have to reschedule for another day. While they had it, I also ask for a tire rotation which they assured me there would be no problem getting that taken care of. I usually do this myself but again, the truck was right there, a tech was already servicing the truck, and it'd be once less thing I'd have to do.Around 3:35 p.m. I got a text (the communication between CBA and myself was commendable, text messages kept me inform of all the progress of the work being done, that'll keep you from pacing through the carpet), a text that my vehicle was ready. Again, I summonsed an UBER and Look out, Here I come.Once again, I met with Conner in the service area/customer lounge. He explained all they did, what they found and did NOT find. The other services they performed (all with prior consent from myself before anything other than the initial concern was done). The truck was brought up front to the customer service area and I was good to go.Though winded, this review is to let CBA my appreciation for the professionalism and ease of mind associated with the services preformed. And to anyone that is considering looking for a service business for all your automotive needs, all that are described thoroughly on the CBA website. I wouldn't hesitate a bit in giving CBA a try. I don't think you'll be disappointed and if for some reason you are, they seem to be the ones that will do what is needed to rectify any/all further concerns/complaints one might have.Facility/Customer Lounge - Clean and ProfessionalTechs/Service Writers - Well educated and definitely people persons.Constant Communication between CBA and Customer - Couldn't be any better.Vehicle Condition - was returned as clean as when dropped off. That kind of care is big for me.Will I return if any further services needed, no matter how big or small. - Definitely.Pricing for the work completed - comparable if not better than most other places though it had been sometime since I had anything done in a shop setting to the vehicles I've owned.A big thanks to all I dealt with at CBA. Keep up the good work.A Happy Customer from Lexington.”
“It took me awhile but I finally found a trustworthy shop down here! I've taken my old Trailblazer to a few shops and the work was always expensive and more stuff was wrong when I got it back. 1 Stop is always candid with me about the vehicle and does quality work for fair pricing. The only downside is that it sometimes takes a bit long to get my vehicle looked at, but the quality is worth the wait and it isn't entirely their fault as it is difficult to find good techs right now. I'd rather the work be done right than done fast!”
7:30AM - 5:30PM
1007 W Main St, Lexington“Billys a great manager and straight shooter. Able to work with you and got us done same day as a walk in twice within like two weeks, swapping tires getting new ones everything and all at affordable prices. Gotta go see these guys for any tire needs”
“Love these guys! Honest and fair prices, quick service. Not much else you can ask for in auto service. They have taken care of all of our family cars,They should be your first call.”