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“Definitely impressed with the products sold there for the price..I didn't purchase anything.The prices had me unsure if the quality of the merchandise was worth purchasing from this merchant.Im a firm believer that you pay for what you want and if you want something to last don't be cheap.pay forthe best quality”
“Recent visit to this store deserves more than 5 stars with The young man present, Duane did a phenomenal job resolving an issue that had been on going for several months.”
“I have been in there in the last 5 months probably three times over me breaking my phone and each time Oliver has been the most customer service professional and shared his expertise on electronics with me and I thoroughly appreciate. I hope this company appreciates Oliver is he's going above and beyond in customer.”
“Eluxus was wonderful! She detailed my four line account and suggested better service plans. She also helped me with a phone upgrade. So far this location has provided me with the best consistent Verizon service.”
“I have to give a shout out to Toby for his help today. He was patient with us, listened to our problem, and truly took the time to understand it as it wasn't a simple case. We had tried talking to customer service over the phone ourselves with little result. Toby stepped up and advocated for us with Verizon. I don't think we would've gotten to a resolution without him, especially since our problem went back almost 2 years. I can't say enough how much I appreciated his efforts. It made all the difference. Good people work at this location.”
“Just wanted to post a quick thank you to Ron and his coworkers at T-Mobile. My family stopped in with a complicated list of questions, and Ron took excellent care of us. He was the utmost professional - calm, patient, and capable. My family speaks English as a second language which sometimes leads to misunderstandings - no such issues working with Ron. He was understanding, caring, and had a great sense of humor. It was a pleasure working with him, and we sincerely hope he is getting the recognition he deserves from upper management. Thank you, Ron!”
“For Mr Ricky, Helped me get exactly what i need and more, went in for the new iphone and some questions, and got everything i needed quick and easy. Definetly would go to him again for sure. 10/10 would recomend”
“S/o to Rah(who did my install) & audio frequency! Great customer service & great work! You’re not gonna find a better place in the area w/ fair prices w/ install. Very pleased w/ the results. My friend, I referred to them was very pleased too.”
10AM - 8PM
11712 Jefferson Ave D, Newport News
Electronics
“I needed a new SIM card and the young lady, Jayla, provided terrific customer service.She asked for my phone number and ID to verify my account. Had me unlock my phone and took it from there. Installed the new card and verified it was working properly. I was very impressed with her courtesy and splendid customer service. Thanks Jayla!”
10AM - 8PM
14331 Warwick Blvd, Newport News
Electronics
“Boy I have to tell you this guy(can't remember his name) was awesome! He went beyond the call of duty for my mother. He was the only worker there and was very cordial and efficient. I didn't detect any annoyance from him. My dear old mom needed 1 to 1 services and he did his best!?? He was definently management material ???”
“It was refreshing to experience great customer service in the retail industry doesn't happen often since retail is a customer service based industry FYI avoid Walmart at all cost”
Open 24 hours
15600 Warwick Blvd, Newport News
Electronics
“One of your workers named Miracle showed me excellent customer service and she went above n beyond when she didn’t have to please let her know I wrote this,thank you all”
Open 24 hours
2901 Huntington Ave, Newport News
Electronics
“This is the 7-Eleven convenience store and gas station on Huntington Ave between 29th and 30th street. Its the newest one in the area and it's the best one by far. The store is large, a good number of parking spots in front and three more off to the side. Inside, I like the layout, and the variety of drinks and snacks and essentials available. Condiment section with some fruits available, off to the corner. There's also a chicken fast food spot inside that shares the space. They have some pretty good chicken sandwiches and tenders. ** A big bonus that this 7-Eleven has over others are two restrooms.”
“Fernando was a miracle worker. After 20 plus years as a faithful customer with T mobile, I was ready to switch to a new provider due to a phone call to tmobile on Jan 21st, 2023. The worst CS I've ever received from Tmobile 1800... I finally went in to the store and Fernando was the rep that assisted me. He fixed my issue in literally 3minutes, after an hour on the phone, he took 3 minutrs. He is very knowledgeable and professional... He restored my faith in tmobile ... Thank you so so much, you were amazing!! Give this man a raise amFernando”
“My husband and I experienced a very knowledgeable, patience and customer based young man name Evan. We came in to buy a SD disk to add storage to my husband's tablet. Our great experience went above and beyond that, Evan answered all of our senior questions without any annoyance, his customer service rates beyond 10 on any scale. Kudos Kudos to Evan and management.”
Open 24 hours
12801 Jefferson Ave, Newport News
Electronics
“The staff are very friendly and patient as well as helpful and informative, professional and courteous. The floor could use some cleaning up more, and the stock should be arranged more neatly so people can easily find something, pay, and go quicker. I'd rate it 5* if I see changes next time I go.”
“The customer service here is absolutely amazing. Alondra and Vanessa went above and beyond for me. I was in there for a long time that they had to stay a while after the store closed to make sure they fixed the mess that Verizon caused. Thank y’all so much!!!”
“Really great experience with employee Duckie. First off, she was the only one in the store with a few customers already, but out of 6 stores in a 20 mile radius only she and the young lady at Fort Eustice even answered the phone. When we got to the store Duckie had everything I’d ask for over the phone ready for me and she was able to suggest additional products. I spent over $400 in the store but because of her I feel confident in my purchases and the price is justified. I was in and out in less than 10 minutes. Management, please give her some type of recognition.”
“I ordered a Cake from Walmart Bakery. I thought it would be an okay cake, they were the only place that wasn't booked for cake orders (graduation). They did a PHENOMENAL job on our cake for our Marriage Ministry at our Church. I cannot describe how impressed I was with the detail. They went above and beyond what I was expecting. The cake was also DELICIOUS!!!! Many Blessings to the person or persons who prepared our cake!”
“The entire staff were extremely helpful, warm and welcoming. They made sure that my experience trading in my iphone for an upgrade was smooth and made sure that the process was done efficiently. I would recommend this specific Verizon store for anyone in the Hampton Roads area looking for their services. Thank you specifically to Josh and the manager!”
“I love metro The one on Aberdeen is my favorite. They have good customer service there! I have been a customer for years with them and I'm not ready to switch I'm gonna stay with metro!”
“Omar and Eric literally went above and beyond to help me today! I wish I could give 500 stars! To make a long story short, GameStop in Gloucester is trash! They sold me the wrong item before xmas for my son and we didn't realize til xmas morning and my son was so sad. They treated me awful and never gave an apology upon returning it and ordering the correct item and then paying $10 more to make it $130 in total. A week later, received the item ordered and on the shipping label it said what I ordered and come to find out it was the same wrong item AGAIN! The call center is horrible and after spending 2 hours on the phone with them and not getting anywhere, was told I had to pay to ship back. Came to the mall today to shop and went in for advice. Not only were they very professional and knowledgeable, they helped me RETURN my item here and FINALLY get what I've been trying to get since before xmas. Please corporate listen to me and give these men a RAISE! I will now only come to this gamestop and live over an hour away bc it's worth the drive! We love ya'll!”
Open 24 hours
15527 Warwick Blvd, Newport News
Electronics
“Love this place , been going there every day since they opened up the new store there. The employees are friendly , the store is always clean , the bathrooms are always clean and stocked. There grilled food is always fresh. There coffee is always fresh. They have everything you want are need . They have gas , fresh coffee, doughnuts, iced coffee, fruits, bait, etc .”
Open 24 hours
10185 Warwick Blvd, Newport News
Electronics
“Mrs Phyliss is GREAT with her customers. Always pleasant and she always have a smile on her face. She needs to be rewarded because you don’t get this in every 7-11you walk into. She’s definitely a keeper!”
Open 24 hours
11060 Warwick Blvd, Newport News
Electronics
“7-11has such a great variety of products that works for people like me who are always on the go and don't have a lot of time to spare.At 7-11,you get in and get out.AlwaysSatisfied with them.”
Open 24 hours
11504 Jefferson Ave, Newport News
Electronics
“I usually stop here whenever I visit Deer Park, and the service is perfectly fine. Whenever I ask a question, I get an insightful A+ answer that tells me the employees are helpful and knowledgeable. For example:Q: "Is it safe to assume that as slurpee flavors come and go, you'll mostly continue to have a sugar free option?"A: "Hmm...yes, I would definitely say that."Q: "I see the slurpees are a little watery even when the light isn't on. Is there a trick to coming in at the right time to get a more solid slurpee?"A: "This is due to the weather outside. Sometimes the machines struggle to keep up when it's really hot out."”
7:30AM - 4:30PM
321 Ed Wright Ln F, Newport News
Electronics
“Great service and always friendly. Almost always have the parts I’m looking for when I need them. Will continue to be using them. Kyle and Jessica are the employees of the month every month.”
Open 24 hours
12330 Warwick Blvd, Newport News
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“Gregory was excellent help! Welcoming, patient, and understanding of what I needed to get accomplished. He was smart to reach out for other Verizon help to improve the process.”