I've only been here a few times for just covid and combo testing, I go to my neighborhood urgent care for everything else. And each visit has been pleasant.
November 2022
Lady at the front desk was rude. We arrived before the appointment time and checked in. And another arrived after us but we missed our time because she had the others see the doctor before us. Why ? Because she didn't see us check in on the computer. And also did I say she was rude.
September 2022
While I've only had quick and easy experiences with the doctors today I spent an hour on hold trying to get my test results at the same time trying to work the patient portal. No one picked up except for a Fries Employee. The website is so user unfriendly it felt just like an hour on hold.