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“Billy is s familiar face to me. I've done several contracts with him, or his support over the years.
He's always been friendly, courteous an knowledgable.”
9AM - 7PM
14-4890 Rutherford Rd, Nanaimo
Mobile Phones
“I’m 70 and had no idea what to do with my IPhone 13 Pro after I took it swimming last week. It was sadly unrecoverable but ZACK helped me to get my replacement phone all set up and managed to transfer everything over despite my poor memory. I have no doubt that he is able to fix things FAR more complicated than this but if you’re a bit rickety like me, and need the help of someone you can trust, Zack’s your guy! Non-Genetic Gramma APPROVED!”
9AM - 5:30PM
650 Terminal Ave #108, Nanaimo
Mobile Phones
“Staff was friendly, professional and had no problem answering our many questions as well as explaining a few things we didn't think to ask. We left feeling good. Nice!”
“I am very happy and relieved after having service performed on my phone by Abu. He was abke to fix an internal storage problem for me which was a difficult problem no one else I have asked has been able to diagnose. I would hugely recommend Abu's skills to anyone who needs service or accessories for their phone.”
“I had a wonderful experience upgrading my device with all the expertise and options available at Wow. it's always a team effort and I'm happy with my new phone! Keep up the good work”
“Clear communication, great customer service and patient .
Wireless Wave came through for me including saving me a trip from 1 hour away. I phoned in with a concern regarding my data and the next morning they sent me a text that it was all taken care of. That’s was the best start to the weekend, a big thank you !
Many thanks.”
“Very exceptional service. I wish I could remember the name of the employee that helped me. He was very patient with me and explained things multiple times. Very friendly and helped me get a plan that would work. He also then called to follow up to see if my wifi and router was working!! Exceptional job. Thanks so much”
“Moe fixed my phone for me, while showing me how the previous company within the same mall had done an improper job, while also installing a lower grade screen on my phone without telling me. I 100% recomend this guy. Honest, polite and did great work 👍”
10AM - 6PM
6631 Island Hwy N Unit- K3, Nanaimo
Mobile Phones
“Mujju was quick, efficient, professional and the best deal at Woodgrove mall. I had my screen fixed and new screen protector done in 30 mins, also picked up a new cord. Thank you!”
“I needed help with an issue I was having with my Samsung cell phone. The young gentleman who assisted me was able to figure out what the issue was and fixed my phone for me. I was very anxious when I walked in, as I had tried to fix the problem for 2 hours at home before I went into Best Buy Mobile for help. I came out feeling like a new person. I'm so grateful I chose this store to see if someone could help me. Thanks for your kindness.”
“Patricio was very knowledgeable and courteous, he was able to set up my Telus account for me as I was really having a difficult time changing my email address. I appreciate his going out of his way to make the transition from Roger’s mobile plan to Telus so efficiently. I walked away with complete confidence that all was taken care of..”
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“Misha was incredibly helpful, he answered all my questions, thoroughly addressed my concerns and helped me navigate things I didn't even know I should consider (I'm not techy but he sure is!). I really appreciate the service, I always know I'll get the best care when I stop by and Misha doesn't disappoint.”