My pretzel was burnt. Not even flavorful very dry. The wait was also so long. Wouldn't recommend.
October 2023
No because I waited for like 10 minutes and the whole time they just kept walking by and ignoring me. Costumer service was a 0 stars. After I ended up taking my business to the Cinnabon next store and there service was much better
August 2023
They charged me over $10 dollars for 2 regular drinks and then refused to give me a refill, poor costumer service as well.