Absolutely the worst customer service. I have been in 3 times within the month and no one is available to help with my business or personal accts. Strike 3!! I'd give it 0
January 2024
The unprofessional staff at this branch is mind blowing. I went in with my father to close his account and the manager told me she can't close his account. When I asked why she told me to call the 1800# and do it himself. She was sooooooo rude I couldn't believe it. Will be contacting the BBB immediately.
May 2023
I'm really surprised to see the bad reviews here. The tellers here are nice, as compared to Lone Tree and Antioch branches. I don't mind driving to this location from Antioch just because they have better customer service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.