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“After many failed mattresses, I went to Mancini's Sleepworld in Berkeley and was assisted by Sorosh in finding the perfect mattress. I am 81 with lower back pain and I navigate with a cane. Sorosh was extremely kind, showed me different mattresses at a slow pace, answered all my questions, allowed me to rest on each mattress as long as I wanted, and afterwards answered several questions by my partner Richard.They deliver seven days a week! All in all a totally satisfying experience. Highly recommended,
My experience was far superior to any of the mattress stories I visited
previously.”
“Great experience. The sales person (Ava) was knowledgeable, incredibly nice and very patient while we discussed and finally decided on the best mattress. Highly recommend!”
10AM - 8PM
5703 Christie Ave, Emeryville
Mattress Stores
“Leila was great! I walking in intending to research frames, I walked out with an order for a new mattress, frame and pillow. She was very knowledgeable, listened to my needs, and provided great options for me. I'm super excited to sleep in my new bed and get a great night sleep.”
“I recently purchased a mattress from Mattress Firm and had a really great experience. Kashif was very friendly, patient, and understanding throughout the whole process. He took the time to listen to what I was looking for, answered all my questions, and helped me find the right mattress without making me feel rushed or pressured.
I really appreciated his kindness and professionalism. He made the whole buying experience easy and comfortable. Thank you, Kashif, for your great customer service! I would definitely recommend Mattress Firm to others.”
“Khalil was so helpful to us during our mattress purchase. We had spacious time to narrow down what we wanted, and were expertly guided to a choice that met all needs. We were happy with the flexible delivery and ability to recycle our old mattress as well. Have so far had 2 happy sleeps on our new beds! Thanks, Khalil!”
“Came in looking for a specific mattress on clearance, left with an even better one that Vonnie had marked down significantly for me. She is so helpful and fun, I really felt comfortable in their showroom and not just from trying out a bunch of beds!”
“Great experience. I had a massive mattress to get rid of, and Mattress Guy took it and the box spring. They were very communicative every step, and made the process super easy. Definitely recommend.”
“Romie was my Salesman and did an EXCEPTIONAL job. I had a last minute change to my order and he fixed everything! I can rest easy knowing that everything is on the way, and the correct mattress topper is enroute. Huge thanks again Romie!”
“Such great service! Hunter was knowledgeable and friendly. He was helpful without being pushy and gave me the space to decide at my own pace. On top of that, he went above and beyond to make sure my COI arrived on time.”
10AM - 6PM
326 8th Street, San Francisco
Mattress Stores
“I wasn't really sure if I'd do naturepedic but with tons of mattress research and high reviews, I decided to try it out. I did a walk-in and was met with fantastic customer service from Sheryl helping with me trying out different mattresses (Sleep365 + Naturepedic) that fit my needs (very plush), wool/latex toppers, and latex/down pillows with some quotes to think on by email. I was able to have time to think about it and then come back to decide by taking a nap to do a trial, ended up with Concerto Naturepedic with Coyuchi Down pillows because I instantly was falling asleep and felt like I was on a cloud. The delivery was estimated a few weeks wait and it was totally worth the wait! Got my old mattress removed and the delivery guys helped to setup. Happy with my purchase after a couple of months of testing it and have the terrible back pain/constant toss and turn wake ups as before and am able to sleep so much better! Thanks Sheryl for the assistance. If you're tired of trying out those budget mattresses that don't last after a few years I would highly recommend Sleep 365 store to test out mattresses and talk to a specialist. Very happy to get a mattress that will last for many years and provide better support”
10AM - 1PM 1:30 - 6PM
1687 Market St, San Francisco
Mattress Stores
“Thanks Roman for making replacing our moving company damaged McRoskey a breeze. Hate to lose a McRoskey, it has served us well, but equally excited to welcome a new one home!”
“Have not received my order yet, so I can't address that. I can say that the San Francisco showroom was wonderful, from the caring associate to having lots of experiences for children inside! How smart!”
“Q was amazing and patient while I tried all of the different combinations. Helped me find a pillow for my neck pain and had honest answers to all of my questions. Thanks Q! Great experience”
10AM - 6PM
249 9th St, San Francisco
Mattress Stores
“We were able to get the exact sectional we wanted w Richard’s help and great customer service, despite being in Wisconsin. Our local furniture store carries Jonathan Louis furniture but for some reason could not secure the one we wanted. We’re thankful to Richard for making it happen all the way across the country. Our living space is so comfortable and beautiful since we added it to our home early this year.”
“The process was so easy!
I picked out the Mattress and the Joey helped me so quickly.
He offered white glove service and discounted the Matress.
Joey from the Van Ness store also offered me a great mattress cover at a discount. Will definitely use Mancini’s again.
The best thing is they can deliver the next day!
Thank you Joey so much for your professionalism, friendliness, helpfulness in this process. You made the process so effortless on my part! You are a great attribute to the company!”
“Excellent customer service, lots options to test out from the knowledgeable Mattress Matchmaker, Josh. We even ended up getting new pillows. Highly recommend the white glove delivery service, they were in and out in 5 minutes and removed our old mattress.
Bonus points for receiving a call when they were 10 minutes out. 10 out of 10, recommend the Pinole location. Thanks!”
10:30AM - 6:30PM
570 Townsend St, San Francisco
Mattress Stores
“Luke Huang was very helpful! He helped me choose out a nice coffee table, and took the time to take it apart and package everything carefully so that I could take me home.
Great service, good selection of furniture, fast and easy transaction”
“I visited in search of a new fitted sheet. The young lady who helped me was knowledgeable, kind, and attentive, with a great sense of humor. I’m very pleased with the percale sheet she recommended.”
“Eric was professional and thoughtful in how he listened to my needs and offered personalized attention, including options that may be most suitable. I truly appreciated his patience and thoroughness in walking me through all details to arrive at the right decision. He is sincere and forthright. I highly recommend Eric as your go-to mattress person.”
“The service is excellent. I found what I was looking for after visiting several places. The lady was very willing to help us since we don't speak the language very well. Highly recommended ?”
“I had a great shopping experience with Ken and Fidel. Good quality bed is made by Mancini brand. Got the xl size bed which is great for the taller people. We are happy with the delivery people...set up was quick and efficient. :))”
“No overnight parking, but the street across the way normally has room to park. Really tight for space and you have to pay attention. But the employees are nice and off load fairly quick.”
“I lost my keys while being excited looking around the store. T,the employee went and retrieved my keys for me. He happily showed me around. He had the professionalism of a top manager. I asked him,why wasn't he a manager. The furniture is top notch. Please don't waste your time or money going elsewhere. DIMENSIONAL OUTLET FURNITURE IS THE PLACE TO SHOP. KEEP UP THE GOOD WORK!!!!!”
“Highly recommend! Kind, fast and reliable service. I purchased a luxury mattress and box spring at a deep discount and it was delivered in a couple hours. I will only buy mattresses from Pete now. Support local business and call Pete at Direct Mattress Outlet!”
“They're open and they're very nice staff all wearing masks and respectful for the situation give you the best customer service and the best products. Highly recommend”
“I have been sleeping with back pain lately and decided it was time for a new mattress. Called the store and showed up a few minutes later. John and Brandon helped us out immediately by showing us exactly what was comparable to what we had and gave us a very fair price. As I was driving away I decided I also wanted a new couch and circled back around. Ended up with a new mattress and couch on a Sunday afternoon. Great experience and price. I will be back!”
“S/o Teah Somerville for making our shopping experience so effortless !! Me and my partner came in to get a new mattress and Teah did an amazing job explaining all of our options and was able to answer every question we had regarding things like warranty, installment/mattress removal, differences in models, etc. Would absolutely come back and recommend Casper to others thanks to the outstanding customer service from Teah :)”
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“Jeff was great. He was knowledgeable and helpful in helping us pick out a mattress and a box spring. He explained all the details of the purchase. This is the second mattress we have purchased at this store.”