Customer service at Jax is way better than I could ever hope for! They were all very nice, funny, and helpful with assisting me with a new tire on my wheel! I hardly had to wait and I was out riding in no time ?
September 2023
Sales staff is very patient and professional. I just bought a Trek mtn bike and will definitely return for more service.
August 2023
Thomas was a great help to us and answered all of our questions. He also was very kind and patient to help fix the bike issue we brought my son’s Trek in with. I also noticed they make it a point to great everyone as soon as they walk in. Very nice people there!
We Make People Happy! Our Vision: We want you to love your cycling experience! Our Mission: To provide our clients and community with high quality products, sales, and service to meet all of their cycling needs. Our client advisors share a passion for cycling and are committed to bringing a safe, enjoyable riding experience to our community. Our Values: We take care of you PERIOD! Jax Promise: If for any reason, you don’t love your purchase, please bring it back within 30 days. We will refit it, adjust it, exchange it, exchange certain components, or give your money back. Jax Promise, 110% Guarantee & Famous 48