Office Equipment in Livermore, CA

“Product availability, and quality is great. Personnel are very helpful and friendly. I had been a customer for many years in the South Bay and since moving to Pleasanton, now purchase supplies at the Livermore facility.”

“Hands down, best place for all your printing needs. They are knowledgable, honest and I'm just grateful a business like this still exists in this day and age.”

“The desk is 5-stars, but I need to deduct a star for customer service/experience.I got an E7 desk. The instruction manual that came with it was very unclear. The biggest issue: the instructions said to adjust the length of the support beam so that there is no more than 7.87" of overhang on either side of the desktop. Then, after confirming the length, tighten the screws on the support beam. I did this -- I measured the desktop, then measured the support beam, then tightened the screws. However, it was only AFTER this that I noticed the pre-drilled holes in the underside of the desktop. The instruction manual made NO MENTION of the pre-drilled holes. When I saw this, I realized I needed to loosen the screws and adjust the support beam length. Unfortunately, 4 of the screws were deeply inset, and rounded out.Despite the claim on their website that they offer 24/7 customer support via phone, my Saturday phone call went unanswered and I was automatically disconnected after 30 minutes. So instead, I sent a message explaining the situation. They responded asking for a picture/video so they could better assist me. I responded to that request with a narrated video on the same day. After 2 days with no answer, I sent a follow-up message asking if they had received the video, and if they had ANY advice.No answer. Radio silence. I ultimately ended up hiring someone via TaskRabbit to help me. He was able to extract the screws using a special screwdriver. The rest of the setup process was easy and we (him, with me helping 1%) finished within 30 minutes.I love the desk now, but it would've been nice to have my questions/concerns addressed by FlexiSpot instead of shelling out $200 to get someone else to help me.”