Sat outside and hit the call button to get in to get a necklace repaired. I called and the staff as they repeatedly told me to hit the button. No access. Just trying to get a repair. A solid 1 star…for customer service.
May 2019
I went in today to verify authenticity of a piece I had. The gentleman who helped me out was extremely friendly, knowledgable, and helped me out quickly. It was my first time in the store. They have some cool pieces. I definitely recommend stopping in if you like jewelry and you live in the South Bay.
June 2015
Shopped my gold around to 4 different places, and South Bay Gold beat them all by a few hundred dollars. They were polite and made the whole transaction very comfortable. Also felt very safe inside. The store is in a great neighborhood and its also very beautiful inside. I highly recommend them.
